What are the responsibilities and job description for the Supervisor, Patient Financial Services - Patient Financial Services position at Rady Children's Hospital-San Diego?
POSITION DETAILS:
Schedule: Days, 8-hour shifts
FTE: Full-Time, Exempt
Location: Copley Business Center
JOB SUMMARY:
Supervises staff in Patient Financial Services overseeing daily team operations to ensure timely billing and collections on accounts receivables using the Epic Resolute Hospital Billing system and SSI clearinghouse. Monitors staff productivity for quantity and quality, ensuring appropriate actions and documentation are completed. Performs training for staff. Administers progressive disciplinary action, as needed, for performance and policy infractions. Monitors work processes and identifies/implements process improvement opportunities. Ensures all billing and collection activities are compliant with federal, state, and industry standards and regulations.
MINIMUM QUALIFICATIONS:
Bachelor's Degree
2 years of experience
PREFERRED QUALIFICATIONS:
5 years of experience
CHFP (Certified Healthcare Financial Professional)
CPAM (Certified Patient Account Manager)
CPAT (Certified Patient Account Tech)