What are the responsibilities and job description for the Estimator position at Rainbow International Restoration of Hermosa Beach?
Established in 1981, Rainbow International® offers home restoration, commercial restoration and carpet cleaning services through over 400 locations worldwide. We are on a mission to improve the lives of not only our customers, but also our employee family members. Rainbow International hires people who set high standards for themselves and want to "Live RICH" with a team that values Respect, Integrity, with Customer focus, while Having fun in the process. We want you on our team!
As an Estimator, you are a key team member supporting the work of management and other staff. You are responsible for estimates and project-based work to contribute to the day-to-day operations of Rainbow International. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
Restoration Estimators work with owners and insurance professionals after events such as a fire or water loss to clean up and perform mitigation services to residential and commercial property. As a Restoration Estimator, you will be provided with accurate scope of work by the technician on site, then prepare estimate and gather necessary documentations. You will build relationships with insurance professionals and communicate with property owners the expectations to build the structure back to its original form.
You are self-motivated, self-directed, and enthusiastic. You are driven to project a professional company image through in-person and phone interaction while working cooperatively with others to manage a variety of situations on a day-to-day basis.
Specific Responsibilities:
- Receive incoming calls in professional and courteous manner
- Xactimate experience
- XactAnalysis experience
- Construction experience a plus
- Call potential customers to explain the company services and solicit business
- Assist with the scheduling of services
- Notify customers of service call status and follow up with customers after the work is completed
- Collect all monies from all sources
- Perform other duties as required. These duties may include job functions that are outside the scope of normal job duties.
Salary : $36,000 - $60,000
