Community Corrections Supervisor

Basic Function

Examples of Work Performed

• Promote a diverse, culturally competent, and respectful workplace.
• Assign cases and supervise the workof direct reports to see that the needs of clients for supervision or treatment are met.
• Ensure compliance with mandates from the Courts or Legislature concerning the rights of both offenders and crime victims; provide direction and consultation to subordinates on casework problems, changes in service delivery and the apprehension and detention of clients.
• Ensure that clients are provided services consistent with evidence-based practices; ensure quality assurance within the unit and cooperation with data gathering process.
• Ensure training of new employees and assess and provide for the training needs of current employees.
• Provide coaching in assessment, effective alliance with offenders, Motivational Interviewing, response to offender misconduct, individual cognitive behavioral interventions, and case planning to maintain and improve staff performance.
• Participate in decisions regarding hiring, promotion and discipline of direct reports.
• Meet with each member of the unit regularly; conduct unit meetings bi-monthly; clearly communicate to direct reports the department and division/facility standards for performance and quality of work; conduct timely staff evaluations; conduct formal administrative case reviews and caseload audits with unit staff.
• Take corrective actions to deal with substandard performance. Promote and ensure adherence to Department standards for performance and quality of work; monitor monthly management reports; hold staff accountable for information in reports, i.e. compliance with drug testing policy, assessments and reassessments.
• Ensure that subordinates are acting in compliance with all relevant laws, policies, procedures and regulations.
• Develop unit operating goals and objectives and make recommendations concerning policy and procedure.
• Proactively address issues raised by courts, clients or other agencies as to the assigned worker. Actively works to address these issues until satisfactorily resolved.
• Arrange for casework coverage of subordinates in their absence.
• Ensure that office or work unit is operated in compliance with safety standards adopted in the department or division/facility; ensure that employees are trained regarding those standards; monitor employee compliance with established safety practices.
• Confer with judges, attorneys and other court personnel regarding specific cases and general application of the law and rules of criminal procedure. Make recommendations to the court, and other jurisdictions on the disposition of clients' cases.
• Monitor cost-effective use of placement resources and service delivery; support the Department information systems for direct and purchased services, manage referrals and other information flows to ensure that appropriate information is available. Monitor expenditures to ensure that they are within budget.
• Compile unit statistics and write reports.
• Function and participate as an active member of a divisional or institutional management team in order to develop, interpret, evaluate or improve policies and procedures, and to analyze issues affecting the division.
• At the Juvenile Detention Center: Manage the operations and supervise the staff of an assigned shift. This person is responsible for the safety and security of the building, developing staff, and interacting with residents as needed.
• At RCCF: Manage all aspects of the inmate programming, including the development of programming to meet the evolving needs of the residents. A main goal is to ensure programming is culturally and gender specific. This person will potentially oversee the caseworkers, staff within the learning center, Community Alternatives Program, and/or the chemical dependency and mental health programs .This person will coordinate housing and any special needs of a resident with custody staff.
• Supervisor Planner role may also include the following duties and responsibilities; Subject Matter Expert on CSTS; work with AMT Contract Business Analysts and Project Managers to coordinate work between Adult Probation and AMT contractors; coordinate GAP Analysis; work on CSTS enhancements; coordinate business flow document production; assist in development of business process manuals and training manuals; conduct tests on new features with AMT; facilitate and organize meetings; provide assistance and guidance to strategic planning committees; Collaborate with the divisions, research and evaluation and AMT units to track cognitive programming efforts, outcomes, and continuous quality improvement; Create an internal and external sustainability plan to support the cognitive behavioral groups by collaborating with operational managers and community partners; Collaborate with the research and evaluation unit to develop and ensure required statistical reports are accurate and align with the department’s strategic goals and performance measures related to cognitive programming.

Minimum Qualifications

Substitution: Any combination of education and related experience in Community Corrections, Social Services or Community based service organizations that equates to 9 years of full time work/education may be substituted for a Bachelor’s Degree. Five of the nine years must be in a Probation Officer, Planning Specialist, Program Specialist or Social Worker role.

Exam/Screening Process Information

This examination process will consist of the following sections with each section weighted as indicated:

• Training and Experience Rating = 100%

• PREA Investigation
• Fingerprinting

Ramsey County provides a wide range of employee benefits to support health, well-being, and work/life balance. Benefits eligibility can vary depending on union status/contract language. A summary of benefits is provided below. Detailed information is available for review at https://www.ramseycounty.us/employees/employee-open-enrollment-2024-benefits

• Medical, dental and vision insurance
  • The County contributes a bargained percentage to the medical and dental monthly premium
  • Employees choose from four enrollment tiers: Single, Employee legally married spouse, Employee Child(ren), Family
  • Blue Cross Blue Shield Medical insurance – three plan options including a High Deductible Plan with a Health Saving Account offered. Earn up to $20/month in electronic gift cards for each enrolled employee or spouse for wellness activity
  • MetLife Dental Insurance – two plan options offered
  • VSP Vision Insurance – Advantage Plan offered

• Pre-tax Benefit Program
  • Pre-tax medical, dental, vision monthly premium deduction option
  • Dependent and Health Care Flexible Spending Accounts
  • County monthly contribution to a Health Savings Account for employees who elect the High Deductible medical plan

• Paid time off
  • Vacation hours, accrued based on years of service, ranging from 12 to 25 days per year (pro-rated for part-time employees)
  • 11 scheduled holidays and one floating holiday
  • Up to three weeks of 100% paid parental leave, plus additional use of sick time as noted below
  • Sick hours accrued at a rate of three weeks per year, which can be used for medical and dental care; injury or illness for you, your spouse or children; the birth or adoption of a child (up to 80 hours) or the death of a family member (up to 40 hours)
  • Wellness incentive allows conversion of unused sick time to vacation or pay

• Retirement benefits
  • Pension - The county contributes at least 7.5% of your salary to your pension, depending on bargaining unit. Unlike other retirement investments, pension payments are a lifetime benefit once you start collecting payments
  • New employees become vested after five years. For the Police and Fire union, employees are vested after 10 years
  • Deferred compensation - 457(b) account with employer match
  • Health Care Savings Plan - all benefits-eligible employees contribute 1% of gross regular salary to a Health Care Savings Plan account for eligible health care expenses after retirement. Interest accrues tax free. County provides a scheduled contribution after five years of participation

• Transit and parking
  • Fully funded Metropass.
  • Transportation/parking expenses reimbursement account

• Employee well-being
  • Employee assistance program, including telephone counseling, financial counseling, rideshare benefits, etc.
  • Wellness programming
  • Flexible work policy with hybrid work options for eligible positions

• Life Insurance and Disability leave
  • County provided Basic Life coverage - 1x annual salary, minimum $10,000 up to a maximum of $50,000. Optional supplemental coverage available
  • Long-term Disability – County provided coverage replaces 40% of the employee’s lost income after six months of disability, subject to a $5,000 monthly maximum. Option to purchase an additional 20% income replacement up to $7,500 monthly maximum
  • Short-term Disability – option to purchase 60% income replacement coverage with 30, 60 or 90-day waiting period

• Career development
  • Tuition reimbursement, up to $4,000 per year
  • Online professional development opportunities through the Learning & Development Center
  • County employment qualifies as a public service organization for the Public Service Loan Forgiveness Program
  • Employee resource groups – help employees build connections through common bonds with colleagues