What are the responsibilities and job description for the Student Program Specialist position at Rancho Santiago Community College District?
CLASS SUMMARY
Under general direction, assists in specific student development programs; may direct clerical support staff, and student workers, performs related duties as required.
REPRESENTATIVE DUTIES
Provides information to students regarding available programs and services. May refer and/or assist students in obtaining counseling, admission, registration, financial aid and other campus services. Provides orientation and direction for program staff in procedures, protocols and policies related to the services offered. Assists program professionals(s) in most phases of program delivery and development, i.e., scheduling, recordkeeping, report writing, needs analysis, new services and outreach. Compile and input data to facilitate program reporting requirements; may perform other related duties as assigned.
ORGANIZATIONAL RELATIONSHIPS
This class reports to the designated manager/administrator and may direct activities of student workers and clerical support staff.
KNOWLEDGE AND ABILITIES
Working Knowledge of: techniques and methods of interviewing; mainframe/micro computers, student records and word processing/spreadsheet software.
Ability to: gather and analyze data; communicate effectively orally and in writing; establish and maintain cooperative working relationships with students, staff and faculty.
MINIMUM QUALIFICATIONS
Training and Experience
High School Diploma or GED and any combination of training, education and experience equivalent to one year in a position that involves considerable public contact or working with students.
ABOUT RANCHO SANTIAGO COMMUNITY COLLEGE DISTRICT
Rancho Santiago Community College District (RSCCD) is one of the most established districts in the state and has been in operation for nearly 50 years. Located in the heart of Orange County, it is one of the largest of California's 72 community college districts, based on the number of credit and non-credit students. RSCCD encompasses 25 percent of Orange County's total area and serves a population of more than 700,000 residents in the communities of Anaheim Hills, Orange, Santa Ana, Villa Park, and portions of Anaheim, Costa Mesa, Irvine, Fountain Valley, Garden Grove, Tustin, and Yorba Linda. The District includes Santiago Canyon College and Santa Ana College, as well as the Centennial and Orange Continuing Education Centers, the Digital Media Center, Joint Powers Fire Training Center, the Orange County Sheriff's Regional Training Academy, the College and Workforce Preparation Center, and the District Operations Center. RSCCD's three (3) auxiliary Foundations are actively involved in supporting both community and campus programs.
EEO STATEMENT
The Rancho Santiago Community College District (RSCCD) is committed to the concept and principles of staff diversity and equal employment opportunity by prohibiting discrimination based on ethnic group identification, national origin, religion, age, sex, race, color, ancestry, sexual orientation, physical or mental disability, gender identity, medical condition (cancer-related or genetic characteristics), marital status, citizenship, or service in the uniformed services, or on the basis of these perceived characteristics or based on association with a person or group with one or more of these actual or perceived characteristics. Applications from all persons interested in the position are encouraged.
SELECTION CRITERIA
Application Screening
Job announcements will include screening criteria to be used during screening and interviews. This may include, but is not limited to:
- Education experience (breadth and depth)
- Work experience (breadth and depth)
- Demonstrated ability to work cooperatively with others
- Bilingual ability (if needed)
- Demonstrated experience and sensitivity to diversity, equity, and inclusion.
- Professional growth activities
- Specialized skills training
- Leadership skills
- Written and/or oral communication skills
- Presentation
- Problem Solving.
Based on the information presented in the application materials, a limited number of candidates with qualifications most pertinent to the position will be invited to participate in the selection process, which may include a written test and an oral interview.
Meeting the position's minimum requirements does not guarantee advancement in the selection process. Candidate qualifications will be assessed to determine those who meet and exceed requirements and are deemed the most competitive in the applicant pool.
Interview
Applicants selected for an interview may be required to take additional tests or assessments and will be notified of such prior to the date of the interview. During the oral session, those selected for interviews will, in addition to the above, also be evaluated on the following factors:
- Oral communication skills
- Presentation
- Problem-solving skills
A predetermined set of questions will be asked of all applicants interviewed. Applicants are requested to provide thorough yet concise information on their related experience to ensure the correct evaluation of their qualifications. Evaluation criteria will be applied consistently to all applicants.
Application Procedures
To ensure full consideration, all applicants must submit a complete Rancho Santiago Community College District online application that includes the items listed below by the position's closing date. Recruitment will review all applications for completeness, and only complete application packets will be forwarded to the screening committee for further review.
A Complete Application Packet Must Include the Following:
- RSCCD Online Application
- Resume – details all relevant education, training, and other work experience
Disability Accommodations
Individuals who require reasonable accommodations in the Application or Interviewing Process in accordance with ADA should notify the Recruitment Office in the Human Resources Division at least two days prior to the closing date, by calling (714) 480-7455.
Conditions of Employment
The selected candidate is required to complete the following before employment as part of the onboarding process:
- Present original documents for proof of eligibility to work in the United States.
- Provide a certificate of Tuberculosis Exam.
- Fingerprints (by a Live Scan Agency at the candidate's expense, and clearance must be received before the first day of employment)
