What are the responsibilities and job description for the Operations Manager position at Rasa Floors & Carpet Cleaning LLC?
Description
MUST BE BILINGUAL
Compensation: $50,000-$52,000 per year
Directs and coordinates activities of Operations Personnel and Sub Contractors engaged in warehouse and installation by performing the following duties personally or through subordinate Director. Other duties may be assigned as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Daily load out of sub contractors
- Inspects warehouse facilities and equipment and recommends changes in allocation of space, and crating procedures to Director
- Manages physical inventory and records
- Maintains appropriate material (carpet, pad, tile, plank, vinyl, etc ) levels based on business needs and orders material from approved RASA vendors as needed
- Inspects vehicles, machines, and equipment monthly to ensure in good working order at all times to meet safety standards, specific operational performance, and optimum utilization
- Investigates customers' complaints involving such matters as damaged items, overcharges, and delay in shipment, and makes necessary adjustment
- Examines items to be moved, to ascertain approximate weights and type of crating required
- Operates forklift, pulling material, making cuts, loading and unloading of the material
Requirements
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Purchases moving equipment such as dollies, pads, trucks, and trailers
- Plans pickup and delivery schedules for truck drivers
- Answers inquiries on types of service offered, rates, schedules, and areas serviced
- Ensure all orders are completed within the scheduled time to the satisfaction of the customer
- Complete mill claims and file with the Director of flooring Operations
- Complete service ticket investigations and charge back appropriate sub contractor, if applicable
- Performs inventory audits
- SUPERVISORY RESPONSIBILITIES
- Manages 2-5 employees in Operations. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing
EEO Statement: Rasa Floors, LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
