What are the responsibilities and job description for the Associate Loan Officer (Licensed Sales Assistant) position at Rate?
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Associate Loan Officer (Licensed Sales Assistant)
What's the Role?
Rate is hiring an experienced, licensed Associate Loan Officer (Sales Assistant) to join Pat Gannon's top-producing team in the DMV market. In this role, you will be a crucial point of contact for clients, ensuring a smooth and efficient process while building your own origination business.
You will take handed-off files starting at application and own them through Clear to Close (CTC), while also building and closing your own self-sourced originations.
This is a high-growth opportunity to join, leverage, and be part of a top-producing Loan Officer and team to enhance your origination career, improve your execution, and supplement your income through a combination of self-sourced commission and team-based bonuses. Join a platform built to help LOs produce with confidence through brand strength, broad product access, and scalable operational support designed to improve execution and the borrower experience.
Location: Remote (Primary market: DC, Maryland, Virginia (DMV), not limited to)
Type: Full-Time
Compensation
✅ Full commission on self-sourced originations (build and own your pipeline)
✅ Bonus paid on funded loans that are originated by the Senior LO and handed off at application (per company bonus schedule)
This dual-income structure allows you to grow your production while earning consistent team bonuses—offering both stability and unlimited upside potential.
What You Will Do
Loan Management & Execution: • Take ownership of loans from application (handoff) through CTC, including borrower communication, documentation collection, and condition management • Perform licensed origination activities, including borrower consultations, discussing programs/options, and guiding borrowers through next steps • Review applications (1003) for completeness and accuracy; identify missing items and potential issues early • Coordinate with processing, underwriting, and closing/title to clear conditions and keep timelines on track
Client & Partner Relations: • Provide consistent updates to borrowers and referral partners (realtors, builders, attorneys/title) • Conduct initial calls with new clients to review their goals and explain our process • Handle client questions and provide support throughout the process, including guiding them through application instructions
Pipeline & Origination: • Originate and manage self-sourced loans from lead through closing • Complete pre-approval letters (PAL) same-day when necessary • Maintain accurate CRM/LOS notes, tasks, and pipeline status for transparency and compliance
Team Collaboration: • Coordinate with real estate agents and buyers, scheduling calls for senior team members as needed • Track and manage leads, providing status reports to the team • Proactively follow up with leads via phone and email
Skills and Qualifications
Required: ✅ Active NMLS license (must be eligible to perform licensed mortgage origination activities)
✅ 5 to 10 years of mortgage banking experience, including loan origination and/or LOA (Sales Assistant) experience
✅ Exceptional communication skills – both verbal and written – essential for interacting with clients and real estate agents
✅ Highly organized and detail-oriented – capable of managing multiple tasks, deadlines, and pipeline management
✅ Tech-savvy – comfortable learning new systems and thriving in a deadline-driven, remote environment
Personal Attributes: • Flexible and proactive team player who is self-motivated and enjoys working behind the scenes to help others succeed • Detail-oriented and responsive in fast-paced environments • Ability to maintain strict confidentiality with all client personal and financial information • Able to remain calm under pressure while delivering exceptional service
About Rate Companies
Rate is one of the nation's top retail mortgage lenders, delivering a seamless, tech-driven experience that helps customers reach their homeownership and financial goals. Founded in 2000 and based in Chicago, Rate is licensed in all 50 states and D.C. and has helped over 2 million homeowners with a wide range of loan products, competitive rates, and personalized service.
With 5,000 employees across 300 offices and 12 subsidiaries, Rate's Loan Officers rank among the best in the country. From purchases and refinances to tapping into equity, Rate makes financing faster, simpler, and less stressful.
Our technology — including Same Day Mortgage, the Rate App, FlashClose℠, MyAccount and the Language Access Program — has earned recognition from HousingWire, Scotsman Guide, NerdWallet, the Chicago Tribune and Crain's Chicago Business.
Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy, or other reason protected by law.
The company offers a comprehensive benefits program to eligible employees, including 401(k), vacation benefits, medical/dental/vision, flexible spending accounts, life insurance, well-being programs, and more.
How to Apply
Ready to take the next step in your mortgage career?
Send a LinkedIn message to Pat Gannon or email Pat.Gannon@rate.com with:
- Your resume
- States you are currently licensed in
- Brief summary of your recent production/support experience
Applications are being reviewed on an ongoing basis.