What are the responsibilities and job description for the Route Supervisor position at Raya Workforce?
Position: Route Supervisor
Location: Visalia, CA
Department: Operations
The Route Supervisor is a key operational leader responsible for overseeing drivers and helpers to ensure safe, efficient, and timely completion of routes. As the primary link between field operations and management, this role drives performance, enforces safety protocols, and fosters a high-performing team culture.
Key ResponsibilitiesTeam Leadership: Supervise and support drivers and helpers to ensure timely and safe route completion.
Safety & Compliance: Enforce safety policies, conduct routine safety meetings, and ensure DOT compliance.
Training & Onboarding: Lead orientation programs, deliver training sessions, and conduct road tests for new drivers.
Route Optimization: Analyze and enhance routes to improve efficiency and reduce operational costs.
Performance Oversight: Approve timecards, assist with evaluations, coach team members, and support disciplinary actions when necessary.
Operational Support: Maintain real-time communication with drivers and provide driving support as needed.
Customer Service: Address service issues and customer complaints with professionalism and urgency.
Special Projects: Support community cleanups, parades, and other events as assigned.
Education: High school diploma or GED
Experience: 3 years of route delivery experience (supervisory experience preferred)
License: Valid Class A or B CDL
Technical Skills:
Knowledge of DOT regulations
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Experience with ADP systems
Strong verbal and written communication
Effective problem-solving and decision-making skills
Education: Bachelor s degree or equivalent professional experience
Industry Experience: Supervisory background in solid waste management, logistics, or transportation