Fulfillment Operations Assistant

Are you a meticulous, efficient, and solution oriented person? Are you interested in joining and contributing to a business critical team to build your career?  We are looking for a bright, hard-working, and dependable individual who strives for excellence, enjoys helping others, and can manage a variety of challenging tasks simultaneously. If you are the right candidate, we are willing to train you.

Responsibilities:

• Review incoming sales orders and work with the Legal, Renewal Sales, Account team, and customers to ensure orders are compliant with RTI terms and approved to be processed
• Fulfill sales orders following our documented processes and setup / initiate backend cross-departmental workflows within our business systems
• Triage and respond to incoming internal and external requests and questions
• Audit reports and enforce data integrity across our business systems
• Manage, maintain, and update operational process documentation and resources
• Develop a fundamental understanding of how to utilize Salesforce to execute job responsibilities

Requirements:

• Bachelor’s degree required
• At least 1-2 years work experience
• Excellent verbal and written communication skills
• Immense attention to detail
• Heightened sense of urgency
• Self-starter with the ability to work effectively with minimal direction, both independently as well as with peers and members of the greater organization
• Process oriented and able to keep pace with the evolution of processes as we grow
• Exceptional organization, prioritization, multi-tasking and time management skills
• Strong work ethic that focuses on excellence and the success of the team
• Excellent computer skills – Strong proficiency using Windows, MS Office Suite (PowerPoint, Word, Excel), Google Apps, Adobe Acrobat
• Salesforce (preferred) or other CRM experience required

Don’t meet every single requirement? At RTI, we are dedicated to building a diverse, inclusive, and authentic workplace so if you’re excited about this role but your past experience doesn’t perfectly align with all qualifications in the job description, we encourage you to apply anyway! You may be just the right candidate for this or another one of our open roles. Learn more about RTI’s Diversity initiatives here!

What we offer you:

• Hybrid working Home Office Stipend to cover the costs of working from home
• Flexible Paid Time Off “Real Vacation Bonus,” an additional bonus for taking more than 1-week of uninterrupted vacation
• Annual bonus based on individual and company performance other awards 
• We recognize employees for their achievements, offer great opportunities for career growth and development, and provide the tools they need to succeed

How is life at RTI: 

• We have been certified as a Great Place to Work for four consecutive years both in Spain and the US. In addition, we were listed as one of the Best Companies for Women to Advance. 
• We live and work by our core values, which emphasize excellence, teamwork, and reaching your potential. Our motto is “Enjoy the journey,” above all we must enjoy what we do and have fun at work. 
• We hold a Company Kick Off (CKO) once a year in Silicon Valley, a weeklong event to enjoy a fun week full of team building and employee recognition. All our employees are invited and flown out as everyone is critical to our success. We really are, as the saying goes, Working as One.
• We have also implemented our "Team Weeks," these happen a few times a year and all members from related teams get together in one of our office locations, either in Spain or US (California or Colorado), for a week of face-to-face meetings and conversations, training, fun activities, lunches, and shared experiences.

About RTI:

Real-Time Innovations (RTI) is the largest software framework provider for smart machines and real-world systems. Our software runs the largest power plants on the continent, connects perception to control in over 200 autonomous vehicles, drives the new generation of medical robotics, controls hyperloop and flying cars, and provides 24x7 medical intelligence to hospital patients and emergency victims. 

The compensation range for this role is $23.00 - $25.00 an hour in Denver, Colorado. The salary range displayed on this job posting reflects a minimum and maximum target. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Please note that this range reflects the base salary target range only, and does not include bonus, equity, or benefits.

We commit to making your life as satisfying as your career. And, RTI’s team is unmatched; our collaborative, transparent, and creative culture truly sets us apart from the rest. At RTI, you will work in a positive, supportive, diverse environment with a team that truly cares about you. RTI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age status as a protected veteran, or status as a qualified individual with disability.

Salary : $23 - $25