Onsite Food and Beverage Manager (DFL2025)

Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members.

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family.

Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.

Company Overview:

RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states Washington DC and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients.

Ranked among the top firms in the community management industry (#3 out of 5,000 ), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce.

Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements.

Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Position Overview:

Responsible for overall operation of Food & Beverage service with a focus on operations management and department leadership.

Supervisory Responsibilities Include:

• Provide overall leadership and strategic oversight to initiative management , structure, approach, and reporting for entire food & beverage operations.
• Develop and drive planning of new opportunities.
• Direct budgeting process and daily management of budgets, analyzing fluctuations, and instituting changes/enhancements as necessary with Board approval.
• Responsible for strategic planning, financial analysis and planning, budgets, inventory control, sanitation and safety, training and development, staffing, and employee relations.
• Collaborates with team to develop appetizing menus for dining service and all events.
• Works with team member(s) in connection with event planning.
• Manage initial and ongoing relationships with vendors.
• Ability to utilize POS system (TouchBistro) and inventory software systems.
• Plus other work related tasks

Duties and Responsibilities Include:

• Lead and oversee daily operation of the Food & Beverage business with a focus on staffing, revenue and margin generation, controls, and performance.
• Responsible for the overall Member experience, communication of goals and expectations, and ensuring operating and safety standards are maintained.
• Interact with Team Members and drive development of the team through continuous training and role modeling.
• Monitor equipment and infrastructure needs to generate growth.
• Responsible for adherence and interaction with applicable regulatory agencies and requirements.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Responsible for adherence to the governing documents, guidelines, rules, and regulations of the community and be the Manager on Duty (MOD) after standard HOA business hours.
• Facilitates quick and efficient communication between front and back of house team members.
• Partners with the Community Manager/Lifestyle Director to identify, coordinate and market all community events, programs, and services.
• Prepares and submits operations’ reports and other documentation requested by the Board of Directors.
• Plus other work related tasks

Qualifications:

• At least five (5) years related experience required
• Ability to work onsite
• Previous Leadership over a team of people in Food & Beverage required
• Ability to work flexible shift if needed
• Must have the ability to perform moderate physical work and may be required to lift up to 60 lbs., up to 30 lbs. frequently and up to 10 lbs. constantly. Perform activities such as bending, kneeling, crouching, reaching, standing, lifting, and grasping for up to 5 hours without sitting.

Pay and Benefits:

$60,000, depending on education and experience.

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 11 paid Holidays