What are the responsibilities and job description for the Community Manager position at Recruiting - Redstone?
Community Manager
CLASSIFICATION: Full-time, Exempt, Benefits Eligible
COMPENSATION: $54,000 per year ability to earn performance bonuses
POSITION SUMMARY: The Community Manager is the top site-level position at Redstone Residential and is responsible for all aspects of property operation. The Community Manager reports to Regional Manager, who operates out of the corporate office. The Community Manager strives to achieve all operational and financial goals for the property.
TEAM: Redstone Residential is a national student housing operator headquartered in Provo, Utah.
Redstone Residential has at its core the mission statement "We create happiness for our residents, clients and team members through clear communication and world-class customer service."
The team at Redstone Residential is enthusiastic, energetic, and passionate about what we do. The Redstone Way, our core operating principles, are as follows:
- We Are Believers
- We Earn and Cultivate Trust
- We Communicate Authentically
- We Stay The Course
- We Embrace and Affect Change
- We Strive for Excellence
KEY DUTIES & RESPONSIBILITIES:
- Monitor Redstone Key Performance Indicators (KPI’s) on-site, which involves managing the property to the approved operating budget, overseeing the lease-up of the property, collect rents, manage delinquency, and submit weekly and monthly reports to Redstone.
- Create a positive environment that enhances the experience for our residents
- Build and maintain relationships with campus and community resources
- Promote and emphasize outstanding customer service through staff training and on-going job performance evaluations
- Work collaboratively with other staff members in a highly entrepreneurial environment.
- Manage projects ranging from marketing initiatives to construction projects
EXPERIENCE & QUALIFICATIONS:
- Ability to use and quickly learn technology – Google Apps, Microsoft Office, cloud-based management and dashboarding software
- Ability to manage projects and multitask several processes at once under stressful conditions
- Experience with Entrata Software or familiarity with PM software is a plus
- Detail-oriented work ethic, experience managing to a budget, P&L ownership
- Team Player – able to inspire team members to high levels of performance and to provide constructive feedback as needed
- Bachelor’s Degree preferred, or equivalent experience in student housing or multifamily property management
- “Client-ready” professional demeanor and presentation. Previous client interface experience required.
