What are the responsibilities and job description for the Calll Center- Scheduling and Customer Service position at Red Dog's Roofing?
If you're confident, driven, and great with people — we want to hear from you. Apply now and make an impact!
Do you take pride in being organized, dependable, and results-driven? If you're experienced in customer service or sales and want to be part of a growing, high-energy team, Red Dog’s Roofing wants to meet you.
We're looking for bold, self-motivated individuals who can take the lead, own their role, and help drive success from the front lines. You’ll be the first voice our customers hear—and the one they remember.
Why Join Us?
- Step into a role where your voice matters and your experience is valued.
- Be mentored by industry experts and receive real training in lead generation, sales strategy, and marketing execution.
- Join a company that’s growing fast—and offers real opportunities for career advancement across departments.
- Be part of a culture where ideas are welcomed, teamwork is celebrated, and wins are shared.
What You'll Do
- Deliver a great first impression to homeowners looking to protect their most valuable asset—their home.
- Handle both inbound and outbound calls with professionalism and confidence.
- Set appointments and follow up with leads to support our outside sales team.
- Maintain accurate records and notes in our CRM.
- Build rapport, solve problems, and help customers feel supported from day one.
What We're Looking For
- Strong, clear communicator with a natural ability to build trust and guide conversations.
- Proven experience in customer service, call centers, or sales—bonus points if you’ve handled appointment setting or lead qualification.
- Someone who thrives in a fast-paced environment and is energized by hitting goals.
- A team player who’s honest, dependable, and ready to go the extra mile.
- Positive attitude, strong work ethic, and a desire to keep learning and growing.
Perks & Benefits
- Flexible schedules
- Growth opportunities—we love to promote from within
- Ongoing training & development
- Be part of an essential, recession-resistant industry
- Additional benefits available for full-time employees
Ready to level up your career with a company that invests in you? Apply today and help us raise the standard in home improvement—one customer at a time.
Job Types: Full-time, Part-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
Salary : $17 - $19