What are the responsibilities and job description for the Front Desk Clerk position at Red Roof Inns, Inc.?
WHAT DOES A DAY AS A FRONT DESK REPRESENTATIVE LOOK LIKE?
- Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests
- Takes reservation requests and making adjustments to reservations as needed
- Works with Hotel Management and other team members to provide an excellent guest experience
- Uses our front desk computer system to complete customer transactions and run reports
- Communicates with the housekeeping team to be aware of room availability or guests
QUALIFICATIONS
- HS Diploma or equivalent work experience
- 1-2 years in a previous customer service position
- Basic office skills (i.e. math, cash handling, computer skills, etc.)
Work Remotely
- No
Job Type: Part-time
Work Location: In person
