Quality Assurance Analyst

Duties and Responsibilities

• Reviews new or modified application delivery (defects and enhancements) against requirements documentation, diagram, and flow charts, to determine if application will perform according to user request, conforms to departmental procedures and brand expectations.
• Develops, documents and maintains functional test cases that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests and usability.
• Identify, analyze and document problems with program function, output, online screen or content. Identify any potential quality issues per defined process and escalate potential issues following established protocols.
• Plan test schedules or strategies in accordance with project scope or delivery dates.
• Hold and facilitate test plan/case reviews with cross-functional team members and provide training of new features or design changes to ensure quality and application release schedules.
• Develop documentation to describe existing, new or modified features. Review software documentation to ensure technical accuracy, compliance or completeness, or to mitigate risk.
• Achieve a service-focused culture with emphasis on delivering on-time, high-quality products and services to all levels in the organization.

Basic Qualifications

• Associates Degree in computer science, software engineering, computer engineering or equivalent combination of education and experience.
• 1-2 years of relevant QA technical experience: knowledge of the principles, practices and procedures of quality assurance testing and the ability to apply knowledge and skills to a range of professional assignments
• 1 year project management experience
• Possess a solid understanding of process flow and development, strong analytical thinking and problem-solving skills
• Excellent verbal and written communication skills; ability to establish and maintain effective working relations with a wide variety of individuals. Ability to communicate technical information to non-technical personnel.
• Skill in organizing resources, managing multiple projects and adapt to changing priorities.
• Keen attention to detail.
• Ability to work with minimal supervision and demonstrate initiative and good judgment. Willingness to work both independently and as a member of a team.
• Excellent knowledge in utilizing the Microsoft Office Suite of products
• CSTE or ISTQB CTFL Certifications

Preferred Qualifications

• Experience in using automated testing scripts/software
• JIRA and Confluence knowledge
• DevOps experience
• A basic understanding of Zendesk
• Familiar with the Hospitality or Travel Industry
• Smartsheet experience

Location: New Albany,Ohio,43054,United States, New Albany, OH 43054

Job Type: Full-time