What are the responsibilities and job description for the Account Manager position at Redefine Meat?
Job Title: Account Manager (Former Chef)
Location: New York, NY
Reports to: Sales Manager
About Redefine Meat
At Redefine Meat, we love meat—really, really love meat. That’s why we’ve made it our mission to craft New-Meat™—plant-based meat that looks, cooks, and tastes like animal meat, without compromise. Combining breakthrough technology, top-tier culinary expertise, and a passion for sustainability, we deliver premium, chef-quality products to restaurants, hotels, and foodservice partners worldwide.
As we expand our presence in the U.S. market, we’re looking for an Account Manager and former chef to support chefs and foodservice customers across the NY Metro area and Mid-Atlantic (Philadelphia, DC)—someone who speaks the language of the kitchen and brings early sales experience to build strong partnerships and drive growth.
Position Overview
This is a hands-on, hybrid role perfect for a former chef who has transitioned into foodservice sales. As an Account Manager, you’ll combine culinary credibility with commercial acumen to onboard new customers, support chefs in using our products, and ensure long-term success and satisfaction.
Key Responsibilities
• Serve as the main point of contact for a portfolio of foodservice customers (restaurants, caterers, hotels, etc.) in the East Coast region, especially New York.
• Deliver product trainings and culinary demos for chefs, restaurant groups, distributors, and partners.
• Collaborate with the global culinary team to localize recipes and develop usage applications that suit U.S. market preferences.
• Support the sales pipeline by helping identify new leads, convert tastings into deals, and expand product usage within accounts.
• Manage onboarding and customer success, ensuring repeat orders and satisfaction.
• Represent Redefine Meat at food trade shows, industry events, and culinary activations.
• Maintain accurate tracking of activity and results in the CRM system
• Provide field feedback to R&D and Product teams to improve product performance and relevance.
• Manage kitchen setup and logistics for tastings, samplings, and internal events.
Requirements
• 5 years of culinary experience in fine dining, upscale restaurants, or high-end foodservice.
• 1–2 years of experience in foodservice sales, account management, distributor support, or customer success in the food industry
• Strong presentation and communication skills—comfortable in front of chefs, clients, and partners.
• Passion for plant-based cuisine, food innovation, and sustainability.
• Strong organizational and time-management skills; ability to manage multiple engagements simultaneously.
• Hands-on, adaptable, resourceful, and self-driven.
• Willingness to travel regionally and occasionally nationally for culinary activations (25-50% of the time).
• Valid driver's license.
• Culinary degree or equivalent professional experience.
What do we offer?
• Medical/Dental/Vision on the first of the month following hire.
• Paid vacations, paid holidays.
• Sick Leave.
• 401(k)
Additional Compensation Details
The US base salary range for this full-time position is $85,000 – $100,000 annually.
Our salary range for this role is based on market data, experience, and qualifications. The final offer may vary depending on the candidate's profile and level of expertise, and any updates to the range will be communicated during the hiring process.
This role includes a performance-based bonus plan.
Why Join Redefine Meat?
• Be part of a mission-driven company reinventing how the world experiences meat.
• Join a global team of culinary innovators, scientists, and food lovers.
• Lead the culinary expansion in one of our most strategic markets.
• Work with cutting-edge plant-based products that chefs love.
• Competitive salary and growth opportunities.
Salary : $85,000 - $100,000