What are the responsibilities and job description for the Medical Assistant/ Patient Account Rep Oncology position at Redlands Community Hospital - HEME/ONC?
Reporting to the Nurse Manager, this position provides front and back office support performing various clerical and technical duties and is responsible for financial counseling of patients, effective management of financial transactions, and timely entering of charges, patient referrals, and coordinates Vaccines For Children program. Performs front office duties such as scheduling patient appointments, patient registration, maintaining medical records, determining program eligibility and billing. Collects essential health, medical, and biographical information from the patient or the patient’s parent/legal guardian to be placed into the medical record. Performs back office MA duties and assists the providers with basic procedures adhering to scope of training and experience. May perform duties at multiple work locations.
QUALIFICATIONS:
- Proof of completion of a medical assistant course from an accredited technical school required.
- Training in medical terminology and front and back office operations preferred.
- Proof of completion of the minimum training required either by certificate or validation of training by physician or qualified individual acting under the direction of a physician within 3-months of hire, per Title 16, to include medication administration by intramuscular, subcutaneous and intradermal injections, skin tests, and venipuncture or skin puncture for the purpose of withdrawing blood required.
- Current CPR certification required.
- Ability to read, write and speak Spanish preferred.
- Experience performing phlebotomy techniques including special procedures such as injections, blood cultures, skin tests, skin punctures, finger sticks and heel sticks preferred.
- Computer literacy required, including Word and Excel.
- Medical billing with ICD-10 and CPT coding experience preferred.
- Medical insurance verification and billing experience highly desired.
- Phlebotomy experience preferred.