What are the responsibilities and job description for the Customer Service Representative position at Redlands Plumbing, Heating & AC?
Customer Service Representative
Redlands & Henry Bush Plumbing Heating & Air has been proudly serving the residents and businesses of the Inland Empire for 125 years. We pride ourselves on our long standing reputation of quality, trust and dedication to our customers. We are currently looking to add a qualified CSR to our growing team.
When our customers call the office, they can hear our smiles through the phone. We are a happy, energetic, SMILING team and are looking for like-minded individuals to provide exemplary service to our valued customers! If this doesn't sound like you, no need to apply. We want self motivated, POSITIVE professionals that can light up a room with their passion for helping people.
What we offer:
- Comprehensive Benefits Package
- Medical, Dental Insurance.
- Medical 100% covered by the employer
- Life Insurance
- 6 Paid holidays
- 1 week Paid Vacation
- 24 hours sick time
- 401K w/ Company match
- Medical, Dental Insurance.
- Growth and advancement opportunities
- Employee Appreciation Events
- Great reputation built around loyal customer base
Pay: $18.00-20.00/hour
Position Description: Taking inbound phone calls from our customers providing exceptional customer service and growing our customer base. Working in a dynamic team-oriented environment. Managing leads by tracking and following up on them. Misc. administrative duties.
Work Hours: Monday - Friday; 8:00 am to 5:00 pm
Required Qualifications:
- High school diploma or its equivalent
- Positive attitude
- Strong work ethic
- 2 years customer service experience
- Professional and energetic communication
- Customer service knowledge with strong follow up skills
- Conduct self in a professional manner always
Salary : $18 - $20