What are the responsibilities and job description for the FSQA Manager position at Reds All Natural?
A LITTLE ABOUT US….
Named after the trusted dog of our Founder, RED’s® is one of the fastest growing natural food companies in the US. In 2009, RED’s® was launched in pursuit of making the best burritos, period. We have discovered a broader passion for making a whole bunch of tasty and convenient items. This journey continues to evolve, and the most important lessons have been always using the highest quality ingredients, combine those with proven traditional cooking methods and lastly, anything less than an amazing experience for the customer is unacceptable. As part of the RED’s® organization, you’ll be an integral part of a fast-moving team that drives excellence.
Scope of Role
The Food Safety & Quality Assurance Manager (FSQA) is responsible for the daily management of all activities and conditions related to the Red’s All Natural FSQA Program. The FSQA Manager is responsible for ensuring that the North Sioux City Site is creating products that meet the highest level of Product Quality and Consumer Safety. He or She will provide technical expertise to the organization in FSQA, Root Cause Analysis, and Corrective/Preventive Action development and management related to all FSQA issues and or opportunities. The FSQA Manager will also lead Red’s All Natural and the North Sioux City Team in developing, maintaining, and ensuring compliance of all Federal, State and Company policies and procedures. The FSQA Manager is a member of the North Sioux City Leadership Team and will report directly to the NSC Plant Manager with a dotted line to the Chief Operating Officer for oversight.
Principal Accountabilities
Requirements:
· Will be responsible for the direct Management of all Quality Technicians. Will be responsible for the day to day activities of all QC techs and Quality Supervisors. Will oversee all plant quality activities including scheduling, discipline, system, and program health checks, FSQA documentation, and be the primary FSQA leader responsible for interaction and communication across departments.
· Develops, communicates, and trains direct reports on written policies and procedures. Formulates and recommends new policies or changes to current policies to management. Conducts a continuing review of all GMP's, SQF, QA, SSOP's, and Food Safety policies, programs, and practices. Supports operations in ensuring that training, testing, and new product development is done in compliance with all Federal, State and Company regulatory policies and procedures.
· Interact with USDA and FDA on all levels in person or in writing concerning issues with plant policies, facilities, and programs. Daily interaction and direction of subordinates with respect to local representative and higher officials. Maintain and update all required records and any non-compliance issues.
· Interact with Internal and 3rd party Audits on all levels in person or in writing concerning issues with plant policies, facilities, and programs. Daily interaction and direction of subordinates with respect to local representative and higher officials. Maintain and update all required records and any non-compliance issues.
· Will be required to conduct quarterly, bi-annual and annual performance appraisals on all QC Supervisors and any additional direct reports. Communicates performance standards to associates, recognizing and rewarding individual and team accomplishments and counseling performance problems.
· Ensures compliance with all USDA/FDA policies and procedures. Responsible for assigned locations which ensure that mandatory information is maintained pursuant to company policies and procedures. Conduct investigations with support of operations and support departments, to ensure consistency. Ensures that the company's product hold policies and procedures are communicated to plant staff and recommends, as appropriate, the suspension of production or the retention of products when quality standards are not achieved.
· Develops and performs training programs relating to all areas of HACCP, food safety, and QA policies and procedures. Conduct semi-annual training on QA and food safety related topics to ensure compliance with USDA, customer, and management development topics.
· Works closely with operations to assist in ensuring compliance with USDA and FDA requirements.
· Responds to questions regarding the understanding, interpretation, and implementation of food safety, QA, and R&D policies and procedures. Will be required to hold QC departmental meetings with the QC Staff on a regular basis. Meets with quality representatives and other company staff to discuss and resolve quality issues.
Mission Critical Competencies
- Delivers Results Timely
- Outstanding organizational/attention to detail skills and deliver timely output requirements.
- Customer Focus with outstanding communication and interpersonal skills.
- Highly collaborative —ability to work well with site management team to jointly achieve company objectives other cross-functional partners — with a sense of ownership and accountability.
- Strong listening, skills ‐ follow detailed instructions accurately.
- Ability to work in a fast-paced manufacturing environment.
- Action Oriented
Key Functional Skills/Knowledge
- 5-7 years' experience in a QA/ Food Safety Management in a food manufacturing/production environment.
- Seasoned knowledge of associated laws and regulations relating to: General QA Management, USDA, FDA, Food Safety Audits, Labeling, Micro testing, GMP, FSMA, and SSOP’s.
- Ability to work well with others with diverse backgrounds and at various organizational levels.
- Exceptional verbal and written communication skills with the ability to deliver professional services.
- Talent for multitasking, with superior attention to detail and organized.
- Ability to work well both independently and in teams.
- Ability to meet deadlines in a timely manner.
- Bi-lingual skills not required but preferred.
Preferred
- HACCP/GFSI certification
- BRC Certified
- PCQI certification
- Experience in a 24-hour manufacturing facility in quality or food safety
Required
- Bachelor’s degree in food science or equivalent work knowledge
- 5-7 years' experience in a QA/ Food Safety Management in a food manufacturing/production environment
Job Type: Full-time
Pay: $95,000.00 - $110,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience level:
- 5 years
- 9 years
Schedule:
- 10 hour shift
Work setting:
- Food Processing Plant
- In-person
- Manufacturing facility
Experience:
- FSQA: 9 years (Required)
Work Location: In person
Salary : $95,000 - $110,000