What are the responsibilities and job description for the Residential Coordinator position at Reese Family Services LLC?
Summary
The Residential Coordinator for In-Home Supports Program will direct and supervise the activities of staff and individuals and their performance. The Residential Coordinator will oversee the physical care, development of acceptable habits and attitudes, management of individual behavior, and help to meet the goals and objectives of any service plan, ensuring the daily needs of the individuals are properly met.
Duties & Responsibilities
- Develop and ensure ongoing implementation of Individual Support plans
- Ensure adherence to licensure, human rights, and other state, federal, or local regulations
- Develop and coordinate meetings and training for DSPs, individuals, and families regarding support and services within the in-home program
- Provide 24-hour on-call accessibility for staff related to individual support plans or advanced behavioral issues.
- Maintain current and accurate files on each individual served
- Coordinate and conduct intakes & annuals
- Input new individual information in WAMs & Lauris
- Process all individual files
- Have contact with families, guardians, CSB, social workers, etc.
- Coordinate and conduct monthly meetings and complete program director log notes & notes to file
- Provide input and recommendations (verbal or written) regarding issues of admissions, transfers, and discharges.
- Collect and review monthly documentation from direct support professionals.
- Review support data and progress notes to modify/revise individual support plans, behavioral supports, treatment plans, etc. as needed.
- Ensure Direct support professionals are following the behavior & treatment plans of individuals
- Assist with administering monthly employee review forms
- Keep individuals safe from health hazards at all times
- Conduct quarterly review meetings with individuals, comprising 2 in-person meetings and 2 virtual meetings.
- Develop & upload quarterly reviews into WAMs & Lauris
- Ensure quality Assurance over individual files
- Seek out opportunities for new referrals & complete initial referral for intake of potential clients
- Maintain a clean, safe, and orderly work environment
- Participate in staff meetings and in-service training as assigned
- Ensure Personnel files are updated and in compliance with state regulations & licensure.
- Advocate for individuals
- Report all instances of suspected abuse, neglect, or exploitation to the Program Director.
- Be compassionate, patient, encouraging, supportive, and professional at all times
- Provide administrative support to the program director before and during audits & compliance checks
- Be able to stay calm and de-escalate crises
- Perform other duties as assigned by the Program Director or upper management
- Cover shifts as needed
General Education
-The position requires a minimum of an associate's degree with a QDDP qualification.
- Candidates without an associate's degree may be considered if they have completed some college coursework and possess a QDDP qualification.
-A bachelor's degree in the human services field, including sociology, social work, special education, rehabilitation counseling, or psychology is preferred.
Work Experience
-This job requires a minimum of one year of experience providing direct services to adults with a diagnosis of developmental disabilities.
-One year of experience interpreting and implementing federal, state, or local regulations will be preferred.
-One year of case management work will be preferred.
-Proven experience in the human services field/or personal experience working with individuals with developmental disabilities may be acceptable.
Skills, Knowledge & Abilities
- Proficiency in Word, Excel, and PowerPoint
- Working knowledge of Google Workspace (Docs, sheets, calendar)
- Experience working with adults with disabilities;
- Knowledge of developmental disabilities and related physical, health, and behavioral concerns.
- Knowledge of licensure, human rights, and other regulations and their application.
- Ability to work independently, performing duties and responsibilities under general guidance
- Ability to develop support plans, assess and monitor progress
- Demonstrate ability to communicate effectively orally and in writing.
- Must enjoy working with all people; and possess a caring and positive attitude.
Certificate/Licenses
- Valid CPR/First Aid – Otherwise, must obtain this within one month of employment
- A Valid Driver’s License, Personal automobile, acceptable driving record, and Auto Insurance are required.
- QDDP qualification will be an added advantage
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
401k
Employee Assistance Program
Perks
Signing bonus of $500 payable at the completion of 180-day introductory period.
Day Off on Birthday
Company-sponsored events
Career growth opportunities
Work Schedule
Monday – Friday 8 am – 4 pm
This position may occasionally require longer hours
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- services to adults with a developmental disabilities: 1 year (Required)
- case management: 1 year (Preferred)
License/Certification:
- QIDP/QDDP Certification (Preferred)
- CPR/First Aid Certification (Required)
- Driver's License (Required)
- Personal automobile and Auto Insurance (Preferred)
- 0 or point Driving record (Preferred)
Shift availability:
- Day Shift (Required)
Ability to Relocate:
- Hampton, VA: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $20