District Technology Services Technician

District Technology Services Technician

About: Regional School District 8 is accepting applications for a District Technology Services Technician who will work under the supervision of the Director of Technology/Communication. The District

Technology Services Technician will 1) be the primary point of contact for district faculty and staff seeking technical support and 2) be responsible for answering requests directed to the Information Technology

Services Support Center and providing in-person support, training, and assistance.

Job Title: District Technology Services Technician

Location: Regional School District 8

Reports To: Director of Technology/Communication

Closing Date: Open until filled

Job Goal: Work collaboratively with various point personnel to repair, problem solve, and assist with staff and student technology needs such as laptops, Chromebooks, interactive boards, projectors, VoIP phones, printers, and other district technology. Help ensure that tasks are completed in a timely, efficient, and reliable manner.

Qualifications:

• Strong communication, problem solving, and technical skills

• Basic understanding of computers, printers, projectors, smart boards, scanners,

Interactive displays, copiers, and other miscellaneous devices

• Strong knowledge of platforms such as GSuite for Education and Chrome operating systems

• Proficiency in the setup and installation of Windows Operating system

• Familiarity with LAN concepts such as, IP networking, including DNS/DHCP services, VLANs, switches, and wireless access points

• Ability to make contacts and develop effective working relationships within and outside the department, maintaining a high degree of professionalism

• Well-developed sense of strategy and timing and the ability to prioritize duties independently

• Ability to interface with technical personnel in order to discuss user related problems

• Ability to maintain discretion on confidential matters

• Bachelor’s degree preferred

• Certifications in A , Network , or MCP are desired, but not required

• Five years experience in technology related services

Duties and Responsibilities:

• Attend various events such as meetings, conferences, training sessions, and Board of Education meetings

• Manage Active Directory environment including users, printing, imaging, and group policies

• Install, troubleshoot, repair, and maintain district computers, printers, projectors, and interactive displays

• Maintain a district database of hardware

• Diagnose and resolve technical issues

• Oversee the creation, testing, and deployment of imaging solutions

• Transport equipment between schools on the campus

• Provide input as needed for technology planning and department initiatives

• Effectively communicate and document routine tasks

• Perform other duties as assigned

Other: The qualification, duties, and responsibilities listed above should not be considered all inclusive.

The position is a twelve month position, 5 days a week, with a 40 hour work week. Travel between buildings is not necessary because Regional School District 8 is located on a single campus.

Interested applicants should access the district’s website at www.rhamschools.org and Click Departments, Human Resources, Application Site. Applicants must upload a letter of intent addressed to Mr. Scott Butson, resume, transcripts, and three current letters of reference.

Regional School District 8 Board of Education prohibits discrimination on the basis of race, color, religious creed, age, marital status, military or veteran status, national origin, sex, ancestry, sexual orientation, or past or present physical or mental disability in accordance with Titles VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments Act of 1973, Section 504 of the Rehabilitation Act of 1973, the American with Disabilities Act of 1991 and applicable state laws. Minority candidates are encouraged to apply. The position may be filled when a suitable candidate applies.

Job Types: Full-time, Contract

Pay: $40,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
You must have your COVID-19 vaccinations to be able to work for Region 8.

Education:

• Bachelor's (Preferred)

Experience:

• technology related: 5 years (Preferred)

License/Certification:

• A , Network, or MCP desired but not required (Preferred)

Work Location: One location