What are the responsibilities and job description for the Emergency Department Coordinator position at Regions Hospital?
Regions Hospital in St. Paul, MN is looking for exceptional, patient focused ED Coordinators to join our Emergency Department team and make a difference for our patients and our community.
ED Coordinators are one of the Emergency Center's first line of contact with emergency patients, patient families, physicians, nurses, paramedics, police officers and other paramedical personnel both inhouse and outside the hospital. This is an excellent position for someone who possesses a high degree of public contact skills.
Other responsibilities as an ED coordinator includes entering patient care data, ordering tests as directed, chart processing, admitting patients, screening and answering phone calls, as well as other tasks as assigned. Coordinates patient flow and assists physicians and nurses with all aspects of patient care. ED Coordinators tasks must be constantly prioritized and executed quickly and accurately.
At Regions Hospital, we are known for saving lives in our Level I Trauma Center, and our staff is key to the exceptional care we provide each patient. Our award-winning programs give our patients and their families a place of comfort and healing. We are proud of the care we give each and every patient. Join our team and make good happen!
Work Schedule: 9 AM-5:30 PM, block, every other weekend.
Required Qualifications
- Previous experience or recent education (within one year) with office procedures and equipment.
- Previous computer experience required.
- Previous customer service experience that includes personal interactions, both in person and on the phone, problem solving and multi-tasking with skill in balancing the need of guests, patients and colleagues.
Preferred Qualifications
- High school diploma or equivalent.
- Education or previous experience in health care field.
- Previous experience using an electronic medical record.
- Health Unit Coordinator Certification or experience.
- Knowledge of medical terminology.
- Demonstrates understanding of patient rights and HIPAA.
Benefits
Regions Hospital offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401k with match, disability insurance, and tuition reimbursement. Benefits take effect first day of employment. We offer an on-site employee fitness center, an on-site physical therapy clinic for employees as well as an on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions hospital is a qualified non-profit employer under the federal Public Service Loan Forgiveness Program. Regions is also proud to be a Yellow Ribbon Company.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
