Scheduling Coordinator - Digestive Care

This role provides exceptional customer service to patients and visitors in the Digestive Care Center. Some of the responsibilities in this role are as follows:

• Performs clerical/receptionist appointment scheduling for all gastroenterology patients.
• Facilitates communication between staff, patients, families and care providers, between the unit and other hospital departments.
• Prepares and maintains patient records, performs data entry into the computerized patient information system; serves as a resource to medical staff regarding hospital protocols.
• Consistently and accurately schedules endoscopic procedure and ambulatory clinic appointments for the Digestive Care Center
• Refers requests for orders to the nurse through the use of messaging in Epic
• Assembles patient admission and discharge paperwork
• After discharge sends patient documents to Health Information Management
• Consistently and accurately enters patient information into Epic

Work Schedule: 0.90 Days 8:30-5:00 PM. Monday-Friday. No weekends.

Minimum Qualifications:

• Minimum 1 year previous clerical and/or customer service experience
• Scheduling Experience

Preferred Qualifications:

• Degree in health care field
• Previous experience in Ambulatory care setting and using Epic

Benefits: Regions Hospital offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. Benefits take effect first day of employment. We offer an on-site employee fitness center, an on-site physical therapy clinic for employees as well as on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions Hospital is a qualified non-profit employer under the federal Public Service Loan Forgiveness program. Regions is also proud to be a Yellow Ribbon Company.

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.