What are the responsibilities and job description for the Ordering Coordinator position at Rejuvime Medical Llc?
Job Summary:
Receive and process incoming orders for patient medications.. Duties include informing customers of receipt, prices, shipping dates, and delays.
Role and Responsibilities:
Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
Contacts customers to obtain, verify, and update account information when necessary.
Answer phone calls from patients
Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
Communicating with pharmacy on questions and order status
Other duties as assigned.
Minimum Education and Experience Requirements:
High School Diploma or equivalent required
Preferred Education or Experience:
Bachelors degree
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.
Knowledge, Skills, and Abilities:
- Knowledge of principles and processes for providing customer services.
- Strong organizational skills, and ability to multi-task in a fast-paced environment
- Ability to read and understand information and ideas presented in writing.
- Able to provide and receive information effectively and professionally.
- Knowledge of administrative and office procedures and systems
Salary : $32,000 - $40,500