What are the responsibilities and job description for the Restaurant Manager position at Relais & Châteaux?
Company Description
A blend of charm and sophistication, The Wauwinet is a seaside refuge with breathtaking views, historic architecture and luxury amenities for the perfect vacation. Nantucket's only member of Relais & Châteaux, our historic inn is known worldwide for its outstanding service, cuisine and accommodations.
The Wauwinet is home to one of the nation's most acclaimed restaurants, TOPPER'S, a favorite foodie destination set alongside the waters of Nantucket Bay. TOPPER'S, Nantucket's only AAA Five-Diamond Rated restaurant, offers a la carte and prix fixe menus showcasing seasonally inspired cuisine with an emphasis on local produce and seafood.
Job Description
You will be the privileged contact for your client and will be able to adapt to their requests, advise them and offer them a personalized and memorable service.
Involved in the daily operational management of the establishment, you will work in close collaboration with our Executive Chef and Director of Food and Beverage in charge of the Restaurant.
Responsibilities:
- Establish par levels for supplies and equipment
- Meet with the Chef to review daily specials and 86'd items
- Review sales for previous day; resolve discrepancies with Accounting. Track revenue against budget.
- Ensure that staff report to work as scheduled
- Coordinate breaks for staff
- Assign work and side duties to staff
- Conduct pre-shift meeting with staff and review all information pertinent to the day's business
- Review the reservation book, pre-assign designated tables and follow up on all special requests.
- Anticipate heavy business times and organize procedures to handle extended waiting lines.
- Run system closing reports and ensure that all servers' checks are closed before they sign out
- Ensure all closing duties for staff are completed before staff sign out
- Foster and promote a cooperative working climate, maximizing productivity and employee morale
- Be on the floor and available to staff at all times during hours of service
- Complete all paperwork and closing duties in accordance with departmental standards
- Review status of assignments and any follow-up action with on-coming supervisor
Applicants should work well under pressure, possess excellent communication skills, be organized, flexible, self-motivated, and have a great sense of humor.
Qualifications
- 2 - 3 years previous supervisory or management experience in a fine dining restaurant.
- Experience in a Fine Dining restaurant is required.
Additional Information
Rated by The Boston Globe as one of the Top Places to Work in Massachusetts, White Elephant Resorts is a collection of premier properties which includes White Elephant Nantucket, White Elephant Palm Beach, The Wauwinet, Jared Coffin House, The Cottages at Nantucket Boat Basin and Nantucket Boat Basin.