What are the responsibilities and job description for the Business Development Specialist position at Relay?
Here at Relay, we’re on a mission that matters. Frontline and desk-less workers are the lifeblood of our economy and we're building the platform that helps them work better, faster and safer than ever before. Our cloud solution offers a data driven approach to frontline work through real time communications, real time location information and powerful real time data and insights.
We are adding a Business Development Specialist to our team to help accelerate this mission and drive growth with our Strategic Accounts.
This role is a tremendous opportunity to influence the growth trajectory of a scaling startup alongside a fast-paced, veteran team. This person will be a leading contributor on a growing Business Development team responsible for guiding Relay’s expansion into strategic new segments as well as gaining a foothold and growing our company’s most important customer relationships. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers. Success in this role is defined by your ability to generate leads and make contact with stakeholders within our named target list. Responsibilities will include representing the company at live events and trade shows
Please note this role is based in our Raleigh, NC headquarters and we work in a hybrid model with 3 days in the office. Up to 20% travel may be required.
Relay is not offering employer based sponsorship now or in the future for this role.
Job overview:
To be successful in this role, you should have previous experience developing leads from marketing campaigns and meeting sales quotas. You will use your communication skills to cultivate strong relationships with customers, from first contact until you close the deal. You will also ensure proper after-sales service. If you are motivated and results-driven, and enjoy working in a team environment, we’d like to meet you.
Ultimately, you will boost sales, help Relay achieve its revenue targets, and contribute to our long-term business growth.
What you will do:
- Perform high-level discovery outbound calls with potential clients
- Present our company to potential clients
- Identify client needs and suggest appropriate products/services
- Qualify leads from marketing campaigns as sales opportunities
- Proactively seek new business opportunities in the market
- Schedule meetings or calls between (prospective) clients and BD executives
- Stay up-to-date with new products/services and new pricing/payment plans
- Help develop processes and reporting to ensure we are appropriately measuring progress and opportunities
What we look for:
- Proven work experience as a Sales Development Representative, Business Development Representative/Specialist, Sales Account Executive or similar role
- Hands-on experience with multiple sales techniques (including cold calls)
- Track record of achieving sales quotas
- Experience with CRM software
- Understanding of and experience meeting and exceeding sales performance metrics
- Excellent communication and negotiation skills
- Ability to deliver engaging presentations
- Strategic prospecting skills and the ability to conduct deep market research to identify key stakeholders and champions within target accounts
- Facilitates email campaigns
- Ensures alignment with overall sales strategies
About us: company, culture & perks:
We have a culture where we empower our Relayers to do the best work in their lives.
We call this idea BWIML (pronounced bee wimmel = Best Work In My Life).
It's truly amazing what happy, engaged team members can achieve. Our ever evolving list of benefits means you'll be able to achieve work/life balance, stay healthy, perform impactful work, grow in your role, look after yourself/your family, and invest in your future. At Relay, we offer...
- 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits for you and those who depend on you
- Generous Paid Time Off
- 401(K) Savings Plan Company Match
- Baby Cash Reward Paid Parental Leave
- Annual credit towards items that promote productivity and/or wellness. This includes smartphones, fitness trackers, gym/fitness memberships, workout equipment and more.
- Free Snacks and Fun Times
- Latest tech, standing desks, and all the accessories and software you need to succeed in your role.