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Field Service Technician

Reliable Door and Dock, Inc.
Madison, WI Full Time
POSTED ON 12/19/2024 CLOSED ON 1/12/2025

What are the responsibilities and job description for the Field Service Technician position at Reliable Door and Dock, Inc.?

Do you love working with your hands, having variety in your workday, and providing top-notch customer service? Then you've come to the right place because we are searching for our next rock star service technician!

Reliable Door and Dock is a terrific place to work...

  • Friendly Team: We have a strong culture of team-work! All of us work together to serve our customers.
  • Love the Work: Each day brings interesting work with opportunities to learn and grow.
  • Reputation and Pride: We take pride in our service, skill, and safety. Our customers love the work we do.
  • The Best Training and Tools: We invest in your success by providing training, support, and the best technology and equipment in the industry.
  • Excellent Compensation and Full Benefits: We offer excellent compensation, a generous 401(k) plan, health insurance, life & disability insurance, vacation & holiday pay.

Our service technicians are the face of Reliable Door and Dock, which means that you have the opportunity to make a direct and positive impact on our customers. As a technician, responsibilities include:

  • Installing and servicing overhead doors, docks, dock levelers, springs, cables, and/or other hardware
  • Installing and servicing other commercial and industrial specialty doors, equipment and accessories
  • Assuring quality by checking for proper installation, clearance, and balance
  • Providing excellent customer service and responding to customer questions in a truthful and pleasant manner

Please apply if you:

  • Have one or more years of experience installing and/or servicing overhead doors and docks, or other similar mechanical, electrical, construction or field-service skill
  • Can demonstrate your knowledge of hand and power tools
  • Have mechanical aptitude
  • Have a valid driver's license and maintain a clean driving record
  • Can work independently as well as on a team
  • Have strong communication and interpersonal skills
  • Can lift anywhere between 50-100 lbs regularly

Interested? For more information on our company and the services offered, please visit www.RDoor.com. To apply, please submit a resume via really.

The starting pay for this role is generally $25 per hour and up to $45 per hour, but the actual wage may vary depending on the candidate's knowledge, skills, and abilities.

Reliable Door and Dock is an affirmative action and equal opportunity employer and drug-free workplace. All candidates must be willing and able to pass a pre-employment drug test.

Job Type: Full-time

Pay: $25.00 - $45.00 per hour

Expected hours: 40 – 45 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • On call
  • Overtime

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $25 - $45

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