What are the responsibilities and job description for the Call Center Lead Generator position at Renewal by Andersen?
Job Details
Primary Responsibilities:
- Dial out to up to 30 homeowners an hour while tending to heavy inbound call flow for homeowners who have contacted us via one of our marketing avenues
- Document and track all set appointments accurately so that all future customer demonstration and price activity is done per company standards
- Managing high volume of inbound and outbound calls while multitasking through various systems
Qualifications:-
- High School diploma or equivalent
- Minimum 4 years of customer service experience
- Previous call center experience a plus but not required
- Sales mindset and metrics driven
- Ability to work varying shifts, including some evenings and weekends
- Must live in Indiana or Ohio to be considered for this position - equipment pick will happen in Carmel, IN. - Must have minimum of 100 mbps download speeds and 10 mbps upload speeds for internet
Compensation and Benefits:-
- $18/hr with uncapped commission structure based on appointments set - most reps are making at least $20/hr with commission
- Full insurance package, including medical, dental, vision, and life for full-time employees
- 401(K) program for full-time employees
- PTO
- Student Loan Reimbursement Program
- Advancement opportunities - we promote from within!
Schedule:
- Work from home!
- Must be able to work some morning and evenings shifts, and one weekend shift every week.
- Must have the ability to work until 10:30pm at least ONCE a week.
- Days off will not be consecutive
- Must be available to work during operating hours: Monday-Friday: 7:50am-10:30pm, Weekends--8:50am-8pm
Salary : $18 - $20
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