What are the responsibilities and job description for the Retail Coordinator position at Reno Orthopedic Center?
As a Retail Coordinator, you would be crucial to our mission because you provide an in house service for patient needs. On any given day, you could help a patient find tools to help them on their healing journey.
Be a part of our family and contribute to your community in a real and tangible way. Apply now to be a part of something fantastic!
What would you do as a Retail Coordinator?
The Retail Coordinator is responsible for the successful operation of the ROC Shop, a retail store located inside the ROC that sells medical devices and equipment, in a manner that places emphasis on quality patient care and service.
Reno Orthopedic Center expects its employees to exhibit the guiding principles of Respect, Optimism and Compassion, as well as comply with ROC policies and procedures, always. You can expect to regularly:
- Reach or exceed designated sales targets and analyze financial/operating statements for profitability;
- Maintain regular attendance and punctuality to minimize impacts to ROC Shop.
- Maintain the stability and reputation of the store by complying with legal requirements;
- Protect employees and customers by providing a safe and clean store environment;
- Secure merchandise by implementing security systems and measures;
- Identify current and future customer requirements by establishing a rapport with potential and existing customers, physicians, providers, and staff;
- Review merchandising activities and trends, determine additional needed products and promotions, authorize sales promotions and clearance sales, and determine appropriate ways to display merchandise;
- Resolve customer service issues, including questions, concerns and complaints, focusing on quality customer service and our guiding principles;
- Ensure availability of merchandise and services by issuing and receiving purchase orders;
- Certifications/Education
- High School Diploma
- Knowledge of
- Microsoft Office Suite, including Word and Excel;
- Experience
- Two years of experience working in a retail environment;
- Communicating effectively with others, including patients, staff, providers, and outside vendors.
- Performing duties with high attention to detail including reviewing work and correcting errors;
- Working independently on tasks with a high level of accountability and responsibility;
- Performing customer service duties, including resolving customer complaints and concerns;
Preferred Qualifications - How can you set yourself apart from other applicants?
- Experience operating Square, the point of sale system;
- Knowledge of medical devices and equipment and their uses.
This position operates in a professional office environment.
Physical: The noise level is usually moderate.
Check out our home page by clicking on “View all jobs” to explore the many benefits ROC provides to employees! This position is eligible for full-time benefits.