Electrical Inside Sales Representative

Republic is a well-established, nationally recognized business headquartered in the Quad Cities since 1916. Republic is one of the largest independent distributors of electrical, heating, air conditioning, energy management, refrigeration and sign support products in the entire Midwest. In addition to the headquarters in Davenport, IA, Republic has branches located in Dubuque Iowa, Cedar Rapids Iowa, Des Moines, Iowa and Peoria Illinois.

Republic is seeking a full-time Electrical Inside Sales Representative for our Davenport, Iowa location. Qualified candidates must possess exceptional customer service skills, high energy, strong attention to detail and organizational skills, great follow up, strong computer skills, good problem solving, strong work ethic, positive attitude and previous Electrical sales or service.

This individual will be responsible for growing and managing assigned accounts and work jointly with Outside Sales team to perform business development activities to expand the business. The Inside Sales position will act as a liaison between customers and the dedicated Territory Manager by providing pricing, availability, and any required customer service to ensure excellent customer satisfaction. Making sales calls will be required.

Qualifications:

• High School Diploma with a minimum of 2 years of Inside Sales and/or distribution experience. College Degree preferred.
• Experience in working with Field Sales and executing sales campaigns.
• Experience with implementing incentive plans to increase sales & improve profitability.
• Effective selling strategies and techniques.
• Meeting sales goals & growing sales.
• Joint Sales Calls w/sales force.

Responsibilities:

• Respond to customer inquiries regarding product selection, placement of orders for standard products and services, requests for prices and quotations, and handle customer credits and complaints.
• Answer incoming sales calls while assisting with counter sales as needed.
• Expedite orders and requests for literature or other information.
• Responsible for complete order management, including expediting and communication with the customer.
• Describe products or services and assist customers in the selection of the best products suited to their needs.
• Quote prices, terms of sales, availability, delivery dates and related information and process orders.
• Access, update and maintain records for individual accounts with attention to details.
• Sales order entry and purchasing of customer requirements for specific price lines
• Organize and maintain product catalog library.
• Coordinate activities with internal company departments, vendors and common carriers.
• Perform duties to provide technical and product assistance to customers in order to generate new and repeat sales.
• Placement of purchase orders with suppliers within the company guidelines.
• Analyze individual solutions and take appropriate action to ensure customer needs are met.
• Attend product training sessions
• Develop superior product knowledge and assist customers with product application.
• Other duties and/or projects as assigned.

Republic provides a family atmosphere, competitive salary and a complete benefits program.

Republic is an Equal Opportunity Employer

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Supplemental Pay:

• Commission pay

Work Location: In person

Salary : $60,000 - $75,000