Assistant Portfolio Manager

We’re committed to enriching the lives of those around us - one home at a time. Ready to make a difference? We're looking for innovators, changemakers and energetic professionals who want to join in on our amazing mission and company culture. We're a leader in the Single Family Rental industry and have been named one of Atlanta’s Top Workplaces, ranked #3 on Qualified Remodeler’s Top 500, and ranked #1 for ACG’s fastest-growing company in Georgia.

RESICAP’s Property Management division, ResiHome, is committed to providing our residents with quality homes and best-in-class service, while also seeking to maximize our clients’ investments. Ready to make an impact in a fast-growing, innovative company? Apply today!

BENEFITS: Paid Holidays, Paid Time Off, 401k Matching, Medical, Vision and Dental Insurance, Wellness Initiatives, Short-Term Disability, Employee Assistance Program, and More

Position Purpose

Overseeing property and team management functions in a designated market

This is a field-based role. You will be responsible for building relationships and ensuring they receive first-class customer service from day one.

Job Responsibilities

• Address and resolve resident issues and maintenance concerns to ensure resident satisfaction.
• Optimize revenue, reduce expenses, enhance resident experience, and achieve financial targets for homes in the assigned market.
• Manage and resolve past-due balances for assigned residents.
• Aim to achieve the highest possible rate of annual renewals and rent increases.
• Comply with all relevant laws, including Fair Housing, the Fair Credit Reporting Act, and the Americans with Disabilities Act.
• Provide exceptional customer service by assisting with resident move-ins and move-outs and responding to requests promptly and professionally, including handling on-site duties as needed.
• Coordinate with the compliance team regarding HOA/Code enforcement communications.
• Regular visits to assigned properties; this may include (but not be limited to) home showing and move-in/out activities as well as HOA
  
  

Job Requirements (including Education)

• Minimum of two years of administrative experience in property management or a related field.
• An active real estate license in the state of placement is preferred.
• Bachelor’s degree in Business or a related field, or equivalent experience in a related field (preferred).
• Ability to effectively handle diverse situations.
• Proficiency with Microsoft Office Suite, including Excel and Word, as well as Google Suite.
• Positive attitude with a commitment to excellence and goal achievement.
• Must be a reliable, organized team player.
• Must be professional, energetic, and positive.
• Excellent verbal and written communication skills.
• Ability to manage multiple daily tasks and longer-term strategic projects, prioritizing and meeting deadlines set by management.
  
  

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