What are the responsibilities and job description for the Guest Service Representative position at Residence Inn?
Residence Inn by Marriott, Roseville, MN
Full-Time/Salary: $15.50/hr to $17.50/hr
Shifts: 3pm to 11pm (Tuesday through Saturday)
At our highly-regarded property, we're searching for more than just a front desk agent – we're seeking a true hospitality enthusiast with a winning personality, a love for teamwork, and an unwavering work ethic. Our goal is to find someone who not only meets but exceeds our TPI vision statement and core values, as we are dedicated to upholding our standards of excellence.
As part of our team, you'll play a crucial role in ensuring our guests receive the exceptional service they deserve. From warmly welcoming guests to efficiently managing their information and providing assistance with any inquiries, you'll be instrumental in creating memorable experiences for every guest who walks through our doors.
We're looking for individuals with brilliant communication skills, a strong sense of responsibility, and a genuine commitment to guest satisfaction. If you believe you possess these qualities and are ready to contribute to our team, don't hesitate to apply today!
In the meantime, I encourage you to watch our TPI Hospitality Welcome Video to familiarize yourself with our company:
https://www.youtube.com/watch?v=qzZZN2oefX4
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Guest Service Representative
We all matter. We all make a difference. We are TPI.
TPI Hospitality is a nationally recognized company with over 50 years of experience. We own and operate over 40 hotels and restaurants throughout Minnesota and Florida. Our brands include Hilton, Marriott, Margaritaville, Holiday Inn, and more. TPI believes in serving our guests, coworkers, and communities to create win-win outcomes.
The Guest Service Representative position offers an opportunity to work alongside a group of passionate, energetic people who are all empowered to do whatever it takes to deliver an exceptional guest experience. The ideal candidate for this position will be an excellent communicator, using empathy and compassion to create memorable experiences for their guests and coworkers.
See our Guest Service Representatives in action:
https://www.youtube.com/watch?v=qzZZN2oefX4
Chosen as Minnesota’s Best Place to Work:
- We are focused on growing your career…just ask our Chief Financial Officer who started with TPI as a Guest Service Representative.
- Empowerment to create success for yourself and those around you
- With over 40 hotels and restaurants located throughout Minnesota and Florida, TPI associates have more opportunities for advancement
What’s in it for you?
- Travel the world – associate rate hotel discounts worldwide
- Free language classes – expand your connections with others
- Health & Dental Insurance Benefits – because life happens
- 401 K retirement plan with a 50% company match – invest in your future
- Schedule flexibility – because we all have busy lives
- Paid vacation – see you on the beach!
- Paid volunteer time - make a difference in your community
- Mentorship program – strive for more
We all matter. We all make a difference. Are you ready?
Salary : $16 - $18
