Operational Risk Director (Technology Partnership)

As part of the application process, a candidate account is required to log in and view application(s). Please be sure to check email regularly for information regarding our employment process.

We are seeking a highly skilled IT Risk leader to join our 2nd line of defense Operational Risk Management team. This position will report to the Head of Operational Risk Management and be responsible for providing governance and independent oversight of information technology and security risk management. The Operational Risk Director will implement the Group’s risk management framework and processes for Information Technology and Security, including processes designed to enable the ongoing identification, assessment, monitoring, mitigation and escalation of risks. The ideal candidate will bring a deep understanding of Technology and Cybersecurity Risk Management Frameworks (e.g. NIST, ISO, etc.) and assist management with ensuring alignment with industry and regulatory requirements. This role will also provide risk advisory and support on key technology initiatives, third party risk management, information security, enterprise resiliency, and other key areas.

Key Responsibilities

• Support execution and continuous improvement of the Operational Risk Management Framework within the broader Enterprise Risk Management program
• Collaborate with other risk and control functions to enable an integrated risk management approach and escalation / mitigation of key issues
• Facilitate and execute Risk and Control Self-Assessments (RCSAs) in collaboration with Information Technology leadership, helping to identify, document and assess key risks and controls
• Analyze operational risk events and near misses to determine root cause, trends and preventative actions; collaborate with applicable internal stakeholders to develop risk mitigation plans and oversee / track remediation
• Oversee the company’s alignment to NIST and ISO cyber and information security frameworks
• Monitor and report key technology risks and issues to senior leadership, including the Management Risk Committee and the Risk Committee of the Board
• Provide risk partnership and advisory services to the COO, CIO, and CISO on key technology initiatives
• Promote a strong risk culture through effective communication, risk management training and stakeholder engagement
  
  

Qualifications

• Bachelor’s degree in Accounting, Finance, Risk Management, Computer Science or related field
• 10 years of experience in operational risk management, internal audit, IT Risk, Cybersecurity, or a related field; experience in insurance or financial services a plus
• Deep knowledge of IT, Security and Risk disciplines and practices within a financial services global regulatory environment; strong understanding of operational processes across technology functions
• Excellent communication and interpersonal skills with the ability to engage and collaborate with cross-functional partners
• Strong analytical and problem solving skills
• Ability to influence outcomes, minimize and address conflict, and manage stakeholder expectations
• Proven ability to work independently and collaboratively in a fast-paced environment
  
  

Location: West Chester, PA, New York, NY, (Hybrid: 2-3 days per week in the office),

Resolution Life US is committed to disclosing a reasonable estimate of the base salary for our job roles. These estimates consider a wide range of factors in making base salary decisions, including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

In addition to salary, Resolution Life US offers a comprehensive benefits package, including our health & wellness program, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements). The salary range reflects figures based on the primary location, which is listed first. The range for the role may differ based on the location.

• West Chester, PA - $ $139,000- $169,800
• New York, NY: $145,900- $178,300
  
  

Critical Skills

At Resolution Life, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.