What are the responsibilities and job description for the Patient support representative position at Resource Corporation of America?
Overview :
We are seeking a Bilingual Patient Support Representative who enjoys helping people with compassion and integrity, to join our team.
Responsibilities :
We help our patients by :
Screening patients to determine eligibility for Government & Third-Party programs such as Medicaid, ACA / marketplace, and Social Security Disability, assisting patients throughout the application process
Building relationships and providing excellent customer service to patients, patient families, partner staff, agencies and peers to help facilitate applications
Communicating, clearly and effectively both orally and in writing
Must be :
Self-motivated, dependable and adaptable
Organized and have strong time-management skills
Able to follow all HIPAA, state and federal guidelines
Bilingual (English / Spanish) required
Qualifications :
Past experience desired, not required :
Medicaid experience
Work in hospital or medical office setting
Insurance verification
Social Services and / or Patient Advocate
Working knowledge of hospital systems (ie : Epic, Cerner, Meditech)
We offer a robust employee benefits package, including, not limited to :
Medical, Dental, Vision
Paid Holidays and Paid Time Off
Life, Personal Accident and Disability Insurance
401K retirement plan
Flexible Spending Accounts
Employee Referral Bonus Program
Discounts on hotels, vacations, car rentals
Immediate access to 24 / 7 Telehealth service
Last updated : 2024-07-15