What are the responsibilities and job description for the Restoration Manager position at Restoration 1 of Chester County?
We are looking for:
Experienced Restoration Manager
Restoration1 of Chester/Delaware County is searching for the most EXPERIENCED Restoration Manager in the industry. Join a highly performing and motivated team in a fast-growing company. You will be helping us to expand and grow our company and there is lots of potential to learn and grow in a diverse, inclusive, and fun environment.
Business Development Responsibilities
· Marketing of Restoration 1 services to existing and potential customers in the Market Area.
· Identifying additional service opportunities on existing customer contracts.
· Initial and on-going communications with existing or potential Restoration 1 customers.
· Initiating sales quotes and securing new customer sales orders.
· Support the development of new service portfolio as requested.
Operational Responsibilities
· Ensuring all customer service contracts are properly staffed, equipped, supplied and executed on a timely basis.
· Ensuring all tools, equipment, vehicles and supplies are properly utilized, maintained and stored.
· Proactively identifying and resolving all customer service issues or concerns on a timely and proactive basis.
· Ensure availability and to schedule appropriately Team members for peak periods to work longer shifts.
Management Responsibilities
· Assisting the owner in conducting performance evaluations and performance-related discussions.
· Monitoring the workplace and neutralizing any potential hazards that exist for Team members during the performance of their duties.
· Assign work to Team members appropriate to their respective skill levels.
· Providing on-the-job coaching and counseling to Team members so that they have every opportunity to safely and efficiently perform their job duties and maximize Restoration 1 customer satisfaction.
· Ensuring the efficient and effective execution of customer services by Team members.
· Final inspection and sign-off of each property before leaving the site each day.
· Manage Team members at the end of each shift and ensure all procedures are followed.
Qualifications
- 1-3 years restoration construction experience
- 1-3 years Project Management and Estimating experience
- Experienced at reading, interpreting, and managing financial statements
- Ability to effectively present information in one-on-one, small or large group situations to customers, homeowners, and employees in the organization
- Demonstrated ability to solve problems and make prudent decisions
- Strong knowledge of MS Office, RMS, and Xactimate
- IICRC Certifications
Salary : $50,000 - $115,000
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