What are the responsibilities and job description for the Bike Technician - Mechanic position at Retail Concepts, Inc.?
Since 1980, Sun & Ski Sports has been inspiring adventure. We are a specialty outdoor retailer inspiring you to let adventure into your life confidently through exceptional customer service, first-hand expertise, and competitively priced brands ready to perform for any journey - to be where you live and play. Our trademark experience has placed us at the top of specialty outdoor retailers in America. Sun & Ski Sports has grown to include over 30 stores across the country, as well as online at sunandski.com, yet still manages to provide that small store feel with big store competitive pricing. We specialize in equipment, apparel, footwear, and accessories to enhance our customer's active lifestyles and year-round activities including ski, snowboard, bike, run, swim and more.
SUMMARY
Our Sun & Ski Sports store is seeking a Bike Technician. We have an awesome opportunity for all cycling enthusiasts! If you love bikes, get along well with all kinds of folks, and are generally stoked, come join our team!
JOB RESPONSIBILITIES
- Ensure you deliver exceptional Customer Service that is consistent and beyond expectations.
- Perform assembly and adjustment in an accurate and timely manner, while maintaining the integrity of the bike.
- Complete paperwork and logs correctly and completely.
- Report any discrepancies and follow the process to correct quickly and accurately
- Professional communication with Supervisor(s):
- Communicate any manufacturers' defect, damage, or missing parts prior to bike build.
- Communicate any unusual problems that may need further assistance in order to complete the bike build in a timely manner and with high standards.
- Adhere to safety procedures regarding lifting and use of tools and equipment.
- Maintain an organized and clean work area.
REQUIREMENTS
- Ability to work quickly, efficiently, and accurately
- Availability to work a flexible schedule based on business needs, including evenings and weekends
- Strong organizational skills and attention to detail.
- Knowledge of all bike-building standards for various models.
- Basic computer skills.
- Contributing to sales results by learning product knowledge and services, and communicate these effectively to the customer
- Preferred: Bike industry, retail, and/or Customer Service experience.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
Company Benefits
Pay: Hourly Rate Commission
Company/Vendor sponsored Product Knowledge/Training Adventure trips
Employee Purchase Discount