Ophthalmic Technician

• Efficiently and accurately interview patients and document histories in the electronic medical record 

• Perform technical workups, patient interviews and special testing 

• Communicate with patients regarding follow-up care, surgeries, procedures, changes in the schedule, symptoms, surgery scheduling, clinical trials, etc. 

• Return phone calls to patients and pharmacies. Includes e-scribing to pharmacies 

• Maintain and clean all equipment being used, and reports to supervisor if equipment is not in working condition 

• Demonstrate working knowledge of eye anatomy, disease, symptoms, and ocular medications 

• Understand characteristics of common retinal disorders and conditions 

• Utilize proper eye drop technique and sterility 

• Understand and use proper sterile techniques 

• Utilize proper universal precaution procedures 

• Accurately perform: Tonometry, Visual Field Exam, Amsler’s Grid Screening, Muscle Testing, Pupil Exams, Optical Coherence Tomography (OCT), and Fluorescein Angiograph (FA) 

• Must be willing and able to travel to satellite clinics 

Education/Experience: 

• High School diploma or equivalent required 

• Previous experience or training in this or a similar position preferred 

Technical Experience: 

• Strong computer skills: Electronic Medical Records (MDIntelleSys), Microsoft Word, Outlook, and Excel preferred 

• Strong clerical skills: typing and documenting 

Other Skills/Requirements: 

• Excellent interpersonal and communication skills (both verbal and written) required 

• Ability to adapt to multiple and rapidly changing priorities and deadlines 

• Work well under pressure and maintain a sense of urgency 

• Excellent organizational skills 

• Confident and capable communication with patients and coworkers 

• Handle Company business with the utmost professionalism, discretion, and tact 

• Composed demeanor, polished image, and professional appearance 

• Friendly, helpful team player with a positive, customer-service attitude 

• Good collaboration and problem-solving skills 

• The ability to work independently and productively with little or no supervision 

• Dependable and reliable  

• Exercise good judgment and take initiative to properly address and resolve issues 

• Keep supervisor and coworkers informed of the status of issues and projects 

Physical Requirements: 

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions to the extent the Company may do so without undue burden. 

While performing the duties of this job, the employee will regularly be required to: 

• Stand 

• Walk 

• Use hands to touch, handle, or feel 

• Reach with hands and arms 

• Speak and hear 

While performing the duties of this job, the employee will occasionally be required to: 

• Sit, stoop, kneel, crouch, and/or crawl 

• Lift and/or move up to 25 pounds 

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. 

Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Climate controlled, temperate indoor working environment 

• The noise level in the work environment is usually moderate