Clerk, Shipping and Receiving

Description

Position: Clerk, Shipping & Receiving

Are you performance-driven and want to make a tangible impact?
Are you looking for professional growth opportunities and a chance to build a career?
Are you a problem solver who loves a good challenge?
Do you want to change the world one retail return at a time?

Our mission at goTRG is to solve the problem of returns by increasing profits from returns and decreasing the environmental impact. We make it easy for retailers, manufacturers, vendors, and 3PLs to handle every item from the point of return to final disposition. We are the only company that manages the entire reverse logistics process end-to-end.

Our company is vertically integrated with SaaS, Supply Chain, and ReCommerce business units, working under one roof to make the most impact for our clients. By joining our team, you'll be a part of:

• SaaS that eliminates human biases from returns decisions and connects to every part of the retail ecosystem from the point of sale to supply chain to ReCommerce.
• Best-in-Class Reverse Supply Chain services.
• ReCommerce Services that list across 20 high demand marketplaces.

Over the past decade, goTRG has experienced aggressive growth, and we are actively seeking qualified and passionate teammates in every functional area to help us solve returns. Come join our family that works hard, knows how to have fun, and stands firmly by their values of sustainability, innovation, teamwork, and partnership.

Position Summary:

goTRG is looking for a team-oriented, driven, and energetic Shipping and Receiving Clerk. The Shipping and Receiving Clerk is responsible for tracking inventory levels, handling all aspects of shipping and receiving, and keeping accurate records.

Primary Responsibilities/Essential Functions:

This job description in no way states or implies that these are the only duties to be performed by the teammate occupying this position

• Prepare daily outbound orders
• Prepare and print shipping labels corresponding to shipping needs
• Audit and file inbound and outbound documents
• Process orders based on the buyer’s preferred shipping system (e.g. USPS, UPS, FedEx, etc.)
• Contact carrier and schedule shipping for each package
• Maintain a clean and safe work area and update supplies as needed
• Collaborates and communicates with logistics technicians and others involved in the shipment and receipt of products
• Tracks, traces, and updates the status of incoming and outgoing shipments
• Maintains an accurate log sheet of daily moves, scanning inventory, and counting accurately
• Receives goods and verifies the quality and count of all items
• Verifies and records all items loaded for shipments
• Carefully and accurately maintains shipping records for requested categories including goods returned, dunnage, and returnable pallets
• Notifies supervisor of major discrepancies, over-shipments, or substitutions
• Completes information on damage claims for in-transit damage
• Performs other duties as required

Qualifications

• High school diploma or equivalent
• Professional and ethical manner when representing a company
• Attention to detail
• Frequently required to stand, walk, use hands, and reach with hands and arms
• Excellent verbal and written communication skills
• Excellent interpersonal, negotiation, and conflict-resolution skills
• Excellent organizational skills and attention to detail
• Proficient with Microsoft Office Suite or related software
• Embody goTRG’s company values: Team, Innovation, Partnership, and Sustainability
• Strong time management and project management skills
• Ability to perform within a changing workload and/or priorities and meet order schedules with quality results
• Ability to act with integrity, professionalism, and confidentiality
• Ability to think creatively and problem-solve when faced with new challenges

• Ability to work independently, multi-task, and deliver quality work in an efficient manner
• Ability to manage competing priorities
• Ability to succeed in a team environment