Recreation Coordinator

Professionally and efficiently greet and check guests into the Water Park and provide general resort information to guests upon request.

• Organize and maintain quality assurance of Water Park front desk and recreation equipment, while maintaining outstanding levels of guest service.
• Perform daily procedures such as POS operations, EOD reports, filing bike rental forms, including taking payments.
• Keep all areas neat, clean, and in good repair.
• Provide great public relations and keep abreast of resort and local happenings, all to be of better service to the guests and to keep current on recreational trends.
• Assist with keeping bike storage and towel bins organized and in good condition.
• Able to work well with the resort guests, co-workers and management, while displaying a consistent guest/customer service-oriented attitude.
• Understand safety guidelines for renting out equipment and bikes to members and guests.
• Answer the phone and speak with guests in a professional manner.
• Setting up park including setting out bikes, recreational equipment, and set up other general water park areas.
• Advertise and upsell various recreational activities and special events.
• Sell and maintain cabana rentals.
• Engaging in activities with guests and ensuring the activity areas are clean at all times.
• Work and assist as slide operator ensuring guest safety.
• Communicate opportunities with management in a timely manner.
• Lock all equipment up and gate at the end of park close.
• Assist other Water Park staff with daily cleaning at the end of night to close up park in a timely manner.
• Maintain office supply levels at the desk to be prepared at the start of each shift.
• Attend all CPR/First Aid trainings and monthly staff meetings.
• Other duties may be assigned as business demands.

• Position requires full flexibility in scheduling to work AM/PM, weekends & holidays, in order to accomplish all major responsibilities and tasks.
• Candidates in this role will be able to read, write, speak and understand English and meet minimum age requirement of jurisdiction.
• Must possess good communication skills, oral and written
• Must have knowledge of age-appropriate activities and enjoy working with all age groups.
• Must be able to work alone with little or no supervision.
• Strong organizational and guest services skills are required.
• Must be able to lift 25 pounds and be physically able to lift, reach, bend and stoop.
• Must be able to work in hot, wet, humid and loud environment for long periods of time.

• One- or two-year’s previous experience in a recreation or related field preferred.
• Previous customer service experience preferred.
• CPR certification, knowledge of first aid and WSI preferred.