Title: REVA Operations Specialist

Reports To: On Duty ROC Manager 

Location: Fort Lauderdale, FL (On-Site)

As an Operations Specialist, you are part of the front-line team that coordinates seamless, bedside-to-bedside, air medical transportation services, world-wide.  From the initial service request to the final patient movement notification, this position plays a vital role in helping others receive a higher level of medical care daily.

Duties:

• Responds to client inquiries in conjunction with REVA standards and guidelines.
• Initiates outbound telephone sales to new and existing clients
• Develops requested quotes and proposals and follow ups with clients
• Sells missions to satisfy specific assigned sales goals and targets
• Schedules and books missions
• Sets up hospital bed admissions
• Completes mission transport documents for confirmed missions
• Assist Flight Operations in the scheduling of confirmed missions
• Coordinates with ground support 
• Submits necessary documents and paperwork to local and foreign governments 
• Mission following and providing real time updates to internal and external customers
• Coordinates with various department including the Medical, Aviation, and Revenue Cycle Management

Preferred:

• Prior Inside Sales Experience within the Aviation or Medical Service Delivery Industries
• Prior Aviation Operations and Flight following experience
• College Degree / Relevant Certifications
• Bi-Lingual 

Minimum Qualifications:

• Strong communication and organizational skills
• Must be able to work a flexible, rotating schedule including nights and weekends
• High School Diploma or equivalent  
• Strong multi-tasking capability
• Knowledgeable of Microsoft Office Suite, Avianis, Call Tracking Metric (or similar platforms)

Physical Requirements:

• Lift 50  lbs.
• Ability to work in a high-stress environment while remaining calm composure
• Must be able to work a flexible, rotating schedule including nights and weekends

Benefits:

• Industry competitive salary
• Group healthcare insurance (Medical, Dental, Vision, Life)
• Tuition Reimbursement
• Matching 401k
• Scheduled hard days off
• 10 vacation days
• 8 sick days
• 7 paid holidays