Retention Marketing Manager

Thank you for taking the time to explore a career with Revive Med Spa. The Med Spa industry is fun, dynamic, growing, and an amazing industry to develop a career. As the leading Med Spa in San Diego with significant expansion plans, now is the perfect time to join our team!

Across our ten locations, Revive's team of nurses and physician assistants provide a wide range of non-surgical aesthetic procedures, including botox, filler and skin lasers.

We take pride in creating a positive work environment developed over 16 years where management and the corporate team work to support our patients and providers. Our culture is defined by: truth, transparency, open communication and teamwork.

Brand Marketing Manager

Position Summary

We're looking for a Retention Marketing Manager to own and elevate the way we connect with our clients through email, SMS, promotions, events, and more. If you're part strategist, part storyteller, part data nerd—with a passion for aesthetics and a knack for building community through marketing—this role is for you.

Salary: 70-80k per year, based on experience

Email & SMS Marketing

• Own and manage the email and SMS calendar, aligned with annual and promotional marketing plans
• Build and optimize automated flows that boost retention, engagement, and lifetime value
• Partner with agencies to bring beautiful, branded campaigns to life
• Track, analyze, and report with insights that fuel constant improvement
  
  

Promotional Strategy & Execution

• Manage the promotional calendar, ensuring alignment with marketing goals, seasonal trends, and business objectives
• Program campaigns in Zenoti (our commerce platform)
• Educate cross-functional teams on current promotions so they're set up to sell
• Report on promo performance with smart, actionable takeaways
  
  

Website Management

• Maintain and update content via Payload CMS to reflect current promotions, events, new services, and staffing updates
• Monitor site performance and recommend ways to boost traffic and engagement
  
  

Event Marketing

• Drive event attendance through targeted email/SMS marketing
• Manage virtual (Zoom) events
• Support live events alongside the marketing, sales, and center teams
  
  

Local Listings

• Conduct regular audits of local listings (Yelp, Google, Apple Maps, etc.) to ensure accuracy and consistency across locations
• Explore ways to leverage local listing tools to drive greater traffic/discovery of our locations
  
  

Marketing Strategy

• Collaborate with the marketing team on developing integrated quarterly and annual 360° marketing plans
  
  

Who You Are

• Creative but organized, strategic but scrappy
• Confident communicator who loves a good subject line
• Curious, coachable, and collaborative
• Obsessed with growth—both for the brand and yourself
• Comfortable juggling projects, priorities, and platforms
  
  

What You Bring

• 3–5 years of experience in retention, e-mail, digital, or brand marketing
• Proven track record with email and SMS platforms (HubSpot or similar)
• Experience with multi-location retail or service brands or in aesthetics/wellness/beauty industry is a huge plus
• Strong proficiency in marketing tools: HubSpot, Zenoti, Asana, CMS platforms, Adobe Creative Suite, Excel, PowerPoint
• A bachelor's degree in marketing, communications, or a related field
  
  

Perks & Details

• Reports to: Director of Brand Marketing
• Works closely with: Social Media Manager, Sales Team, Client Services Team, Center Leaders, and Third-Party Agencies (Creative, CRM, and Email Agencies)
• Day-to-day remote work with travel as needed for events and meetings
• 401K with employer matching
• PTO and paid holidays plus a personal holiday on your work anniversary each year!
• Comprehensive health benefits
• Company MacBook
• Phone allowance
• Employee discounts on treatments, services, and products
  
  

Revive Med Spa is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.