Area Manager

Area Manager

Classification: Full-time, Exempt

Compensation: $70,000 Per year

Schedule: Monday through Friday, with additional evening or weekend hours as needed.

Who We Are: Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.

Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.

Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values:

• We Are Believers
• We Communicate Authentically with Care
• We Stay The Course
• We Drive Performance

Job Summary: The Area Manager is a critical leadership role responsible for overseeing the operations of their designated property as a Community Manager while also providing supervisory support to multiple properties, similar to a Regional Manager role. This unique middle-management position is designed to develop future Regional Managers by providing experience in both property-level and multi-property oversight.

Essential Functions (including but not limited to):

• Monitor Redstone Key Performance Indicators (KPI’s) on-site, which involves managing the property to the approved operating budget, overseeing the lease-up of the property, collect rents, manage delinquency, and submit weekly and monthly reports to Redstone.
• Create a positive environment that enhances the experience for our residents
• Build and maintain relationships with community resources
• Promote and emphasize outstanding customer service through staff training and on-going job performance evaluations
• Work collaboratively with other staff members in a highly entrepreneurial environment.
• Manage projects ranging from marketing initiatives to construction projects
• Serve as the primary Community Manager for assigned property or properties, ensuring optimal daily operations, tenant satisfaction, and property maintenance.
• Oversee leasing activities, resident relations, and the implementation of community policies and procedures.
• Provide guidance and support to Community Managers at multiple properties.
• Oversee on-site staff performance, training, and development.
• Collaborate with leadership to identify and nurture future leaders within the region.
• Provide guidance and support to Community Managers at multiple sites as assigned.
• Assist in the development and execution of Regional Manager strategy items, including marketing, leasing, and financial performance goals.
• Conduct regular site visits to ensure properties meet company standards for appearance, maintenance, and resident satisfaction.
• Mentor and train Community Managers and other on-site staff, fostering a collaborative and high-performing team environment.
• Collaborate with the Regional Vice President or Senior Regional Manager to identify and develop potential leadership talent within the region.
• Assist in the preparation and management of property budgets, ensuring alignment with financial goals and objectives.
• Analyze financial reports and key performance indicators (KPIs) to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with all local, state, and federal regulations, as well as company policies and procedures.
• Monitor and address any safety or security issues within the properties under their purview.

Required Education and Experience:

• Bachelor’s Degree preferred, or equivalent experience in student housing or multifamily property management.
• Previous experience in a property management leadership role.
• Experience managing budgets, financial reports, and performance analysis.
• Professional demeanor with excellent communication and presentation skills.
• Strong leadership and interpersonal skills with the ability to motivate and develop a team.
• Exceptional problem-solving and decision-making skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Strong customer service and relationship management skills.
• This position requires occasional travel, which may include air travel as necessary to attend meetings, or company events. Employees must be able and willing to travel by plane when required to fulfill the responsibilities of the role.
• Experience with Entrata or other property management software is a plus.
• Prior experience in a supervisory or training capacity.
• Ability to work flexible hours, including occasional evenings and weekends.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.