Campus Safety Dispatcher

Job Title: Campus Safety Dispatcher Department: Campus Safety Job Description: Rhodes College is currently seeking applications for Campus Safety Dispatcher. The Campus Safety Dispatcher is responsible for accomplishing the mission of the Campus Safety Department, to provide for both the security and safety of the Rhodes community. This position is 40 hours per week with occasional overtime. Shift is subject to change based on the college needs. Job Requirements High School Diploma or GED required. One-year minimum in dispatching or comparable organizational experience (e.g. customer service representative, computer aided dispatching, administrative/office support) preferred. Excellent customer service utilizing strong analytical skills, excellent communication, interpersonal and administrative skills. Job Responsibilities Operate a customer service driven Campus Safety front office. Sometimes under pressure with attention to detail, work with changing priorities, manage multiple phone lines, radio dispatching, monitor incoming door/gate/fire alarms, monitor camera system, while simultaneously and independently, exercise initiative and use discretion and priorities to ensure the safety of the Campus community. Administer the Campus Parking Program specifications; management of issuing parking decals, updating parking information and appeals. Maintain a constant alertness for signs or indications of unusual or abnormal conditions in the Campus Safety office and incoming alarms and calls. Complete required paperwork in compliance with the Campus Safety Operations Manual and College Handbook, including but not limited to: operations notes, data entry and computer aided dispatch. Maintain department records, reports, and files as required and confidentiality thereof. Assist with care and maintenance of department equipment and supplies. Work on a daily basis with student workers. Enhance professional growth and development through participation in educational programs, current literature, in-service meetings and workshops as assigned. Complete annually the Campus Security Authority (CSA) training. Dispatch clearly and accurately in emergency/crisis/routine response via 911 and radio when emergency situations arise, in accordance with College and departmental policy, Federal, State and local laws. Regular and punctual attendance is an essential function to perform the duties of this position. This position is classified as essential personnel, which may require attendance during inclement weather or other times at which the campus is closed. Other duties as assigned. Rhodes College is an international, four-year, private, co-educational, residential college committed to the liberal arts and sciences, located in Memphis, Tennessee. We aspire to graduate students with a lifelong passion for learning, a compassion for others, and the ability to translate academic study and personal concern into effective leadership in their communities and the world. We encourage applications from qualified individuals interested in helping us achieve this vision. Rhodes is profiled in The Princeton Review’s popular college guide, The Best 384 Colleges: 2019 Edition, and ranks No. 10 for Most Accessible Professors and No. 16 for Most Engaged in Community Service. Rhodes is also one of fifty colleges included in both editions of The Princeton Review’s list of “Colleges That Create Futures” and continues to be included in each new edition of Colleges That Pay You Back: The 200 Schools That Give You the Best Bang for Your Buck. For two years in a row, Rhodes was named America’s #1 Service-Oriented College by Newsweek magazine.