Business Development Manager

Company Overview

Richelieu is a leading North American distributor, importer and manufacturer of specialty hardware and complementary products. Its products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 130,000 product offerings, 106 locations across North America, and a state-of-the-art field force that passionately serves over 100,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever changing industry.

As Richelieu has celebrated 54 years of successful business since our humble beginnings in 1968, we understand the significance of a strong set of Core Values. Richelieu stands behind these Five Core Values which serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.

These values are what provide Richelieu the strength to live out our daily Mission: Enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.

Our Opportunity

We are currently seeking a Business Development Manager to join our team of professionals.

Being a member of the Richelieu team means that you are part of something bigger than just yourself. As a growing and winning international organization that places emphasis on its people and culture, its career development opportunities, and the realization that healthy living is in part achieved by the proper balance of work and home, we are excited to be a company that our employees are passionate about! More can be found out about us at Richelieu.com as well as Richelieu YouTube.

Position Overview

Reporting to the Product Manager, your role will include organizing the sales force to achieve the goal, resolving and supporting various issues regarding team and customer questions. You will act as a reference person for clarification of internal procedures (quotes, forecasts, etc.), set up larger accounts or projects (initial inventory, validation of packaging needs) and perform the monthly Action Plan Progress Report.

Responsibilities Include

• Motivate and monitor the performance of sales team with respect to Lehmann products;
• Support sales managers and staff in providing them with monthly product training and aiding in customer presentations;
• Train new sales staff and specification staff relating to Lehmann products;
• Set targets and development plans;
• Coordinate and monitor all sales and training activities;
• Identify target customers;
• Assist reps in customer calls preparation;
• Assist sales force during customer meetings and negotiations;
• Organize trainings for customers;
• Competition survey;
• Awareness and generate demand at the user level;
• Action plan with spec reps to put in place;
• Build product comparison;
• Participate to brochure, literature concepts;
• Contribute to website improvement to facilitate the selection and the purchase of Lehmann products.

What We Are Looking For

• 2-5 years of experience in a similar or related position
• Advanced leadership, communication, and presentation skills
• Adept use of Microsoft Office Suite, including Outlook, Word, Excel, Teams, and PowerPoint
• Demonstrable attention to detail, resourcefulness, and inherent drive to succeed
• Successful sales background, preferably with experience training and mentoring salespeople
• Bilingual (French/English) is required
• University degree or some college is preferred, but not required

Compensation and Benefits

• Competitive market-based salary plus bonus
• Group insurance program (medical, dental, vision, life, disability, etc.)
• Employee Stock Purchase Plan
• 401(K)
• Company phone
• Paid vacation and holidays