What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Rick Locicero - State Farm Agent?
Position Overview
State Farm Insurance Agent located in Stratford, CT is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Rick Locicero - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
Responsibilities
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
State Farm Insurance Agent located in Stratford, CT is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Rick Locicero - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Maintain a strong work ethic with a total commitment to success each and every day.
- Hourly pay plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Interest in marketing products and services based on customer needs
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- People-oriented
- Self-motivated
- Dedicated to customer service
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Ability to multi-task
- Bilingual - Spanish preferred
- Personal Lines Licenses (must be able to obtain)
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
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