What are the responsibilities and job description for the Patient Experience Coordinator position at Ricks Advanced Dermatology & Skin Surgery?
Looking for a great work/ life balance? If so, you need to join our team! Ricks Advanced Dermatology & Skin Surgery offers daytime hours, no holidays, no weekends, competitive pay, and culture unmatched anywhere else! In addition, Ricks Dermatology offers free health insurance for the employee, retirement plan with matching, 9 paid holidays, and 3 weeks of vacation after 90 days of employment and lots of perks! Our office takes pride in offering a superior patient experience and we are looking for administrative professionals that share the same philosophy. Come and work in a medical environment under Dr. Matthew Ricks, Mohs Surgeon and Dermatologist... you will be so happy you did!
Roles and Responsibilities:
· Perform front desk duties under the supervision of Clinical Operations Director
· Provide a stellar first impression to patients
· Check patients in and out
· Schedule patient appointments
· Achieve positive customer satisfaction scores on patient surveys
· Keep work area clean, organized and free of any HIPAA related information
· All other duties as assigned
Qualifications and Education Requirements
· Organized, dependable, kind
· Previous Front Desk/Reception experience
Preferred Skills
· Associates or college degree
· Experience in a medical clinic setting
· Billing experience
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- Day shift
Work setting:
- In-person
Work Location: In person