A / B / C Level Service Technician - RideNow Tri-Cities

RideNow Powersports Tri-Cities is seeking a passionate and skilled Service Technician to join our dynamic team. As the largest powersports dealer network in the country, RideNow is the face of powersports, offering customers a one-of-a-kind experience for thrill-seekers looking to conquer any terrain.

As a Service Technician at RideNow Powersports, you will be responsible for maintaining and repairing powersports vehicles, providing exceptional customer service, and ensuring the highest levels of safety and performance. This is an exciting opportunity for individuals who are passionate about the automotive industry and thrive in a fast-paced environment.

At RideNow, we take pride in providing our team members with the support, training, and resources needed to excel in their careers. Our Service Technicians benefit from a state-of-the-art facility, cutting-edge tools, and a supportive team atmosphere. Join us in our mission to bring adventure to the lives of our customers and be a part of a team that truly knows how to have fun.

Responsibilities

• Perform routine maintenance and repairs on powersports vehicles, including motorcycles, ATVs, and side-by-sides
• Diagnose and troubleshoot mechanical issues using diagnostic equipment and/or service manuals
• Provide accurate and detailed cost estimates for repairs and communicate them to customers
• Install accessories and upgrades for customers, ensuring proper fit and functionality
• Test ride vehicles to verify repairs and ensure customer satisfaction
• Keep accurate records of all repairs, services, and transactions
• Maintain a clean and organized work environment

Requirements:

• High school diploma or equivalent
• Previous experience as a Service Technician in automotive or powersports preferred
• Proficient knowledge of powersports vehicles and their mechanisms
• Excellent problem-solving and troubleshooting skills
• Strong attention to detail and ability to follow instructions
• Strong communication and customer service skills
• Ability to work independently and as part of a team
• Motorcycle endorsement preferred and required in many cases
• Valid driver's license and good driving record

Benefits:

What We Offer You:

• Healthcare, Dental, & Vision Insurance (we pay a generous portion of employee Medical insurance!)
• Life and disability insurance
• Generous Vacation/PTO Plan
• Employee discounts on purchases
• Dedicated leadership team who supports and cares for employees
• The opportunity for growth and a solid long-term career...we promote from within!!
• Competitive Pay commensurate with experience ($18 - $40 per flag hour)
• And more…

*All applicants must pass pre-employment testing including: background checks, MVR, and drug testing in order to qualify for employment*.

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