What are the responsibilities and job description for the Banquet Captain position at Riggs Washington DC?
Riggs Washington DC sits on the iconic downtown corner of Penn Quarter’s 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel’s 181 guest rooms offers a playful nod to the building’s legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan – a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.
We are looking for... experienced and passionate Banquet Captain for Riggs Washington DC. Our preferred candidate would have luxury or independent hospitality experience in the Washington DC market.
You are someone that thrives in a non-stop environment, has an open mind, a great sense of humor, and loves finding solutions, working with a team and proactively creating positive outcomes.
The ability to be adaptable, calm under pressure, resourceful and efficient is in your DNA.
Core Essential Functions
Welcoming guests upon their arrival and assisting them with their seating arrangements.- Assisting managers and organizers with planning the layout and logistics of events.
- Setting up and managing staff shifts and timetables.
- Developing and providing staff with the necessary training, including customer service and serving etiquette.
- Managing the setup of events.
- Running the floor and coordinating the food and drink service by liaising with the kitchen and service staff.
- Monitoring the inventory of supplies, equipment, and furniture.
- Tending to guests' requests, questions, and complaints.
- Ensuring that the venue and facilities remain neat and clean.
- Ensuring that all applicable safety regulations are communicated and adhered to.
This position requires the following knowledge, skills and abilities
- Hotel Banquet Experience is required – Fun and welcoming personality is a MUST
- Knowledgeable about Food & Beverage Event operations
- Willingness to learn
- Excellent communication skills
- A positive attitude
- Ability to work well under a team setting
- Possess poise, elegance and calm demeanor in all situation