Server Administrator

Job Purpose

The Server Administrator works closely with Network Administrator to provide Tier Two/Second Level server support for servers, systems and network. The Server Administrator works under direct supervision of the IT Operations Manager and assists in developing support strategies and short-term operations planning.

Key Responsibilities and Duties

• Assist with monthly Windows Update deployment process to Windows servers and workstations within the organization via SCCM.
• Administer corporate applications including anti-virus, Exchange, SQL Server and support users. Network / Server Support Duties
• Prepare budgetary recommendations for Operations Manager, Department Heads, and Regional Directors
• Assist first tier support personnel in resolving helpdesk issues for file server support and printer server
• Work with Tier Three support personnel and Operations Manager to formulate, test, and maintain Business Recovery plans.
• Create and provide support for login accounts in a Windows Active Directory Environment
• Provide helpdesk support for server hardware and software both local and remote
• Provide hands-on training and documentation to end users on printer setup and configuration
• Prepare project documentation for and server lifecycle locally and remote
• Manage and maintain software and hardware inventory corporate wide
• Work with hardware and software vendors to negotiate pricing and terms
• Evaluate computer and server hardware software and systems
• Perform basic network configuration on desktops, laptops and servers
• Background with Ethernet networks and TCP/IP configurations
• Research and assist in the purchase of required hardware and software
• Provide Tier 1/2 end user computing support

Experience and Educational Qualifications

• Four year college degree from an accredited institution preferred
• 4 years’ experience in IT in an Operations environment. An operations environment is defined as Server, Network, MS Exchange 2013, VMware 5.1 and above and management. Support of both software and hardware in the operations environment.

Abilities Required

• Ability to utilize effective customer service skills.
• Should be able to communicate both written and verbally in an effective manner.
• Ability to prepare project documentation
• Perform troubleshooting and repairs on Intel based PCs and servers
• Extensive experience with Active Directory, Server 2008, VMware background, Microsoft Exchange, including DNS, DHCP is imperative
• Utilize and manage VMware virtualization technology in an Enterprise.
• Utilize and manage Storage Area Networks in an Enterprise.
• Ability to connect computers and mobile devices to wireless networks and resolve related technical issues in an Enterprise.
• Demonstrate an expert knowledge of the current Microsoft Windows operating system in a network going back to at least Windows 7.
• Demonstrate an expert knowledge of virus and malware prevention and removal
• Preferably background administering SQL Server 2008 and above with basic knowledge of SQL implementation and backups
• Utilization of remote access technologies including basic use and troubleshooting.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.