Teller

At Rio Bank our vision, our people and our history make up the fabric of who we are. With deep roots in the Rio Grande Valley, our mission is simple - we help our community grow. We are proud of our team and are pleased to announce a job opportunity for a Full-Time Teller in Weslaco, Texas. The ideal candidate is a highly self-motivated problem-solver with strong customer service skills and cash handling experience.

We invite you to explore this opportunity further or share it with someone you know!

Job Summary

As a Teller you would be responsible for providing quality customer service while conducting a variety of savings, checking and credit transactions. Duties include balancing each day’s transactions and keeping records of money and negotiable instruments for various transactions.

Work Schedule

Monday - Friday, 7:45 a.m. to 6:15 p.m. (hours vary)

Saturdays, 8:45 a.m. to 1:15 p.m. (on rotation)

Job Qualifications

1. High School Diploma or equivalent required.

2. Six months customer service experience required. Six months prior cash handling experience preferred.

3. Strong customer service and interpersonal communication skills required. Bilingual (English/Spanish) speaking ability preferred.

4. Must be a self-starter. Strong analytical, problem-solving, and math skills required.

5. Ability to make effective decisions under pressure in a high monetary risk environment is essential.

6. Proficiency in basic computer skills and able to operate standard office equipment required.

7. Successful completion of in-house training program.

Job Duties

1. Accept retail and/or commercial deposits, loan payments, process checking and savings account withdrawals.

2. Cash checks and pay out money after verifying that signatures, written and numerical amounts agree, and that accounts have sufficient funds.

3. Efficiently conduct transactions in a fast-paced environment & under pressure as needed.

4. Balance cash drawer daily in accordance with Bank procedures and regulations.

5. Assist in ordering, receiving, verifying, and distributing cash.

6. Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line.

7. Properly perform bank opening and/or closing procedures.

8. Promote the bank’s products and services. Explain other financial institution services including, but not limited to, consumer and commercial loans, Certificate of Deposit rates, debit cards, and merchant services.

9. Comply with all department and company policies, procedures and regulations.

10. Process night drop and mailed in deposits and ensure the information is recorded properly.

11. Ensure his/her teller area is properly stocked with forms and needed supplies.

12. Balance and conduct transactions for the coin machine and ATM on a day to day basis.

13. Make on-the-spot decisions regarding customer transactions; weighing customer satisfaction issues with the Bank’s exposure to loss or fraud and the ability
to think through and rationalize decisions.

14. Perform other duties as assigned.

Rio Bank is an equal opportunity employer and is committed to providing equal employment opportunity for all persons regardless of race, religion, color, sex, national origin, age, disability, or any other legally protected status. Reasonable accommodations for an individual’s disabilities will be made for qualified applicants who are able to successfully perform the essential functions of the job with or without reasonable accommodation.