Resource Specialist

RISE is an innovative human services network originally established in 1987 for the purpose of moving individuals living in institutions into family settings. Since that time, services have grown to support children, adults, and families with a variety of needs across multiple states that include residential settings, day programs, employment assistance, managed care, and home and community based services. Since inception, our purpose and mission has remained constant. We create opportunities for and with the people we serve, their families, and for the men and women who work in the direct care profession.

RISE believes that most individuals, no matter how unique their needs, are more successful when they are living in a family setting. Unfortunately, some children and adults are unable to live with their own family, permanently or even temporarily, and are in need of a place they can call home.

RISE FAMILY SERVICES specializes in finding and supporting loving and caring families for children and adults in need of foster and/or adoptive homes. RISE provides support through many different programs. Through the Family Services Program we recruit, train, prepare, support and mentor individuals and families to provide stable homes for children in the custody of Arizona's Department of Child Safety (DCS)

We are hiring a Resource Specialist in our Family Services Division to assist the Executive Director, Program Administrator, Directors and Staff Members in the daily operations and vital functions including oversight of the front office, donation program for the division, training and mentoring of employees including personnel and payroll issues for the division of Family Services through the implementation of RISE Mission, Vision and Values

ESSENTIAL JOB FUNCTIONS:

• Support the Executive Director, Director(s), and Staff Member(s) in the Family Services Division by accomplishing various clerical tasks as requested
• Scanning and archiving files including family files, billing documents and other documentation requested
• Maintain and record all Arizona Family Services Employee compliance through the Human Resources database
• Conduct pre-screen interviews and assist with onboarding of new employees, including assigning and completing all Arizona Family Services new hire checklists with new employees in the Human Resources database
• Create and maintain a RISE family email list and send out information weekly regarding trainings, events, as well as their login and password to access the state online system (Quick Connect) as requested
• Compile RSVP lists for various events held by the Family Services division
• Code and submit invoices to accounts payable in a timely manner
• Assist with any copying and mailings as needed, including but not limited to the Parent Appreciation Dinner, training materials, etc.
• Conduct quality assurance reviews as needed including conducting personnel file audits in order to maintain those systems, and other relevant quality assurance functions as assigned
• Represent RISE in a professional and knowledgeable manner when interacting with internal and external stakeholders
• Support the Family Services Front Desk Receptionist in the Mesa office, and part-time employees who assist with shredding for the Family Services division.
• Order office supplies and other items (family gifts, gift cards, event tickets), as needed
• Assist with receiving and organizing in-kind donations, including tracking donor information and acknowledgement of donors
• Assist with obtaining in-kind and monetary donations from community organizations and businesses, including outreach and donor
  
  

Qualifications

• Experience in greeting the public by telephone and in person in a professional manner
• Experience with clerical work
• Experience using computer software including Microsoft Windows and Office Suite products i.e. Word, Excel, PowerPoint and Google Workspace products
• Demonstrative advanced proficiency using MS Word & MS Excel applications
• Excellent interpersonal skills
• Excellent written and verbal communication skills
• Ability to write all necessary materials and communications relevant to the position and interpret policies, procedures, and other required information
• Excellent organizational and time management skills, demonstrates strong attention to detail, exhibits patience and perseverance in completing tasks, demonstrates ability to handle multiple tasks and excellent follow-through skills
• Must be able to successfully complete a background check, drug screen and obtain a Level One Fingerprint Clearance Card
  
  

This position offers a competitive salary and excellent benefits that includes medical, dental, vision, STD, LTD, FSA, and a 403(b) retirement plan with an employer contribution.

If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:

• Dedicated fax 866-268-8885
• Dedicated email hrdept@riseservicesinc.org DISABILITY ACCOMMODATION REQUESTS ONLY
• US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
• Dedicated phone 1-866-242-2714 Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY
  
  

RISE is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.