What are the responsibilities and job description for the Busser/ Food Runner position at Ritual House?
BUSSER/ FOOD RUNNER
COMPANY AND CULTURE DESCRIPTION:
Ritual House is a brand new restaurant concept located in the Historic Union Trust Building in the heart of Downtown Pittsburgh. We offer elevated American cuisine with global influences, a dynamic hand crafted cocktail program, a vibrant atmosphere, and a truly unique dining experience.
JOB POSITION DESCRIPTION:
Bussers/ Food Runners are the backbone of our Front Of House Team. Alongside our Servers and Bartenders, Bussers/ Food Runners ensure that our team is always prepared to deliver timely, clean, and attentive Hospitality to our guests. Bussers/ Food Runners must possess a strong command over the food menu, confidence when presenting and describing food to our guests, and a problem-solving attitude when working with the rest of our teams.
RESPONSIBILITIES:
- Welcoming guests with a smile
- Delivering food orders to guests in a timely and courteous manner
- Communicating regularly with and responding promptly and courteously to all guest requests
- Providing exemplary service to include refilling beverages and clearing tables
- Responding sincerely and appropriately to guest requests
- Practicing alcohol awareness and exercising good judgment when serving guests alcohol in
compliance with local laws - Performing opening and closing duties
- Maintaining a professional, composed, and calm demeanor always
- Embracing a culture of genuine hospitality
QUALIFICATIONS:
- Current Food Handler certificates
- Ability to carry at least 30 lbs.
- Strong communication skills
- Strong interpersonal skills
- Ability to stand for long periods of time
- Ability to reach, bend, squat and lift while on the shift
- Six months of full-service restaurant experience preferred
- High School Diploma/ GED
- Able to multitask and organize
BENEFITS:
- Competitive pay
- Flexible scheduling
- Potential for growth opportunities
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